Staff Product Manager

The posting, as Roo wrote it

What We Do

We’re on a mission to empower veterinary professionals with opportunities to achieve greater flexibility in their careers while helping animal hospitals provide care for more pets in their communities.

Powered by groundbreaking technology, Roo has built the leading veterinary staffing and careers platform, connecting Vets, Techs, and Veterinary Assistants with practices for relief support, full-time hiring, and free continuing education. Roo empowers the largest network of over 30,000 veterinary professionals to earn and learn on their schedule, helping Veterinarians earn over $400 million. Together, we’ve provided more than 5 million hours of coverage at over 10,000 animal hospitals.

About the Role

As a Staff Product Manager at Roo, you’ll play a pivotal role in driving company-wide impact by leading high-priority initiatives that map directly to our most critical business goals.

This role sits in the Veterinarian Business Unit (BU): the supply side of the marketplace, and the engine behind everything else we do. You'll partner with a cross-functional team spanning engineering, design, data, marketing, and sales to define how veterinary professionals discover Roo, get to work, and build durable careers on the platform.

As the lead product driver in this BU, you’ll be a strategic thought partner to the GM and drive definition of and execute against a product strategy that delivers measurable outcomes against the BUs goals. Operating with significant autonomy, you’ll take a growth-minded, iterative approach by identifying leverage points, shipping improvements quickly, and building scalable systems for our customers and internal users.

You'll report to the GM of the Veterinarian Business Unit and work as part of Roo's product guild, which owns craft standards and the hiring bar for product management across the company.

While the position is remote, occasional travel to our San Francisco co-working space for key meetings and team events is expected.

Your Responsibilities

• Own the path from sign-up to first shift which includes identity and license verification, the approval decision, first-run experience, and the flow from browsing to requesting to working. Decide what gets automated and what stays human.
• Build the product for high-volume relief vets: recurring bookings, multi-shift blocks, durable hospital relationships, and the calendar and earnings tooling that makes Roo their default rather than one of several apps.
• Turn promotions and incentives from operator-run levers into product such as targeting, automation and guardrails that decide where a dollar goes.
• Partner with the BU's growth marketer as a pair, not a handoff: shared conversion targets, joint experiments, and a standing argument about where the bottleneck actually is.
• Fix the instrumentation before the roadmap. Work with the BU analyst on cohort definitions, attribution and holdouts so we ship what we can prove.
• Co-own the BU strategy with

[…]
nderstanding, Solve Customer Problems and Have Fun!

What to expect from working at Roo!

Located in the US

For permanent, full time employees, we offer

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
• 401K
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.
• Gifts on your birthday & anniversary.
• Opportunity for domestic travel, including for regional team building events.

Located in Canada

For permanent, full time employees, we offer

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits offered through Rippling EOR.
• Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) through Wealthsimple.
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.
• Gifts on your birthday & anniversary.
• Opportunity for domestic travel, including for regional team building events.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.

We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Ready to join the Roo-volution?!