Senior Manager, Learning and Development

The posting, as San Francisco Campus for Jewish Living wrote it

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

WHY WORK WITH US

• Mission-driven nonprofit organization
• Competitive compensation and comprehensive benefits
• Meaningful work that positively impacts the lives of older adults every day
• Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)
• Supportive, team-oriented environment
• Opportunities for professional growth and development
• Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY
The Learning and Development Manager is a newly created position within the Human Resources Department responsible for building and leading an organization-wide learning and development function.

This role develops, implements, facilitates, and evaluates learning strategies and programs that strengthen employee capability, leadership effectiveness, regulatory readiness, performance, engagement, and succession planning. The Manager partners closely with executive and department leaders to assess organizational and role-specific learning needs and translate those needs into practical, measurable development solutions. This position also supports a culture of continuous learning by coordinating required and role-specific education, strengthening manager and supervisor capability, and ensuring learning programs align with organizational priorities, applicable regulatory requirements, resident-centered service standards, and the needs of a diverse workforce.

The Learning and Development Manager owns the learning lifecycle, from needs assessment and instructional design through delivery, measurement, continuous improvement, vendor management, and learning technology administration, and uses data to demonstrate program effectiveness and business impact.

KEY RESPONSIBILITIES

• Develop and execute a comprehensive, organization-wide learning and development strategy aligned with strategic priorities, workforce needs, organizational values, and employee development goals.
• Conduct organization-wide and department-level training needs assessments using performance data, compliance requirements,

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programs.

• Strong project and program management skills with the ability to manage multiple priorities, timelines, vendors, and stakeholders.
• Experience administering or optimizing an LMS and using learning technologies and authoring tools.
• Strong analytical capability, including the ability to define success measures, interpret learning and workforce data, and communicate outcomes to leadership.
• Excellent written and verbal communication skills and the ability to translate complex concepts into practical, accessible learning.
• Sound judgment, discretion, organizational skills, and the ability to operate effectively in a dynamic, service-oriented environment.
• Working knowledge of Microsoft 365; familiarity with HRIS, LMS, e-learning authoring, survey, and reporting tools.
• Ability to maintain professionalism while interacting with applicants, employees, leadership, and external partners.

PHYSICAL REQUIREMENTS

• Ability to work at a computer for extended periods.
• Ability to sit, stand, walk, and move throughout the facility as needed.
• Ability to attend recruiting events both onsite and offsite.
• Ability to occasionally lift up to 20 pounds.

OUR INVESTMENT IN YOU

Comprehensive benefits, including Medical, Dental, and Vision coverage; a 403(b) Retirement Plan ; Paid Time Off (PTO) ; Tuition Reimbursement ; Commuter Benefits ; and Weekday Shuttle Service to and from Glen Park BART Station .

The San Francisco Campus for Jewish Living is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, veteran status, genetic information, disability, or any other characteristic protected by applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.