Forward Deployed Product Manager, Public Sector

The posting, as Scale AI wrote it

Scale is accelerating the development of AI across the world's most important organizations, including the U.S. Department of War (DoW), its constituent services, and the broader U.S. National Security industry. The Product Manager, Public Sector will lead Scale's product efforts across two connected focus areas — military planning and real-time AI and Alerting (LUX) — shaping real production outcomes and translating messy operational reality into high-signal input for the core platform.

This is not a roadmap PM, a CSM, or a solutions engineer. This PM owns product outcomes for a cross-cutting portfolio of AI and data capabilities: earning deep trust with senior military, civilian, and mission stakeholders, driving deployments to production inside classified and operationally constrained environments, identifying where the product is the bottleneck vs. execution, and feeding durable, specific signal back to Scale's platform team. The best candidates have shipped AI or real-time data products into defense or other large, security-constrained organizations and can tell the difference between a customer's stated request, their actual problem, and what the platform should do.

What You'll Do

• Own product outcomes across Scale's military planning portfolio and/or its highest-impact national security accounts for LUX, spanning multiple DoW and National Security stakeholders and use cases. You are the accountable PM for product delivery and customer value.
• Translate operational reality into high-signal product input for engineering and platform teams — specific, evidence-backed product perspective with tradeoffs articulated, not requirements docs. This includes military planning workflows (e.g., the Joint Planning Process) and modeling/simulation requirements (e.g., AFSIM), as well as real customer workflows, latency/throughput constraints, and mission priorities for LUX.
• Build trusted advisory relationships with senior military leaders (flag/general officer and senior civilian equivalents), National Security customer stakeholders, and senior technical leads. Become the reliable escalation point on the Scale side before issues surface externally.
• Drive deployments from contract to production inside classified and operationally constrained environments — whether that means military planning workflows or LUX's low-latency, high-throughput, mission-critical data systems. You know what "production-ready" means inside DoW, and you close the gap.
• Distinguish where the product is the constraint from where execution, integration, policy, or change management is the constraint. Drive each type of blocker to resolution through the right channel.
• Shape a cross-cutting set of solutions spanning multiple stakeholders, echelons, and use cases, rather than owning a single point deployment.
• Partner closely with Forward Deployed Engineering (FDE) teams and Platform Capability teams so the account runs as a coordinated team, not a set of paralle

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develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

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