Director of Integration & Operational Excellence

The posting, as Scan.com wrote it

We're Scan.com http://Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.

We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.

We're looking for a Director of Integration & Operational Excellence at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.

Millions of people wait too long for a diagnosis. Come help us fix that.

WHAT YOU WILL ACHIEVE IN THIS ROLE

You'll report to our Chief Operating Officer and Co-Founder and work closely with the CEO, Corporate Development, our CFO and leaders across Operations, Commercial, Product, Technology, People and Clinical. Your mandate is to make acquisitions work in practice and build the operating capability that allows Scan.com http://Scan.com to integrate businesses repeatedly as we grow.

You'll join before upcoming acquisitions close, learn how Scan.com http://Scan.com operates, and help prepare both our business and acquired teams for integration. You'll own the integrated plan, budget, dependencies, and delivery cadence from operational diligence through Day 1, the first 100 days, and the handover to business-as-usual owners. Functional leaders retain accountability for decisions in their areas; you'll hold the overall plan together, drive execution, and bring unresolved trade-offs to the COO.

Success means retained customers and referral relationships, uninterrupted patient service, reliable billing and collections, and measurable improvements in operating performance.

• Lead integration planning before close. Work with Corporate Development and Finance to test the operating assumptions behind each acquisition, identify integration costs and working-capital needs, and turn diligence findings into a practical delivery plan.
• Build the integration playbook. Establish Day 1 readiness criteria, 100-day plans, workstream owners, decision rights, budgets, and escalation routes. Adapt the approach to founder-owned businesses, carve-outs, referral networks and imaging centers.
• Prepare Scan.com http://Scan.com to receive acquired businesses. Identify capacity constraints in scheduling, billing, customer support, technology and management. Resolve gaps before moving additional volume onto our platform.
• Own execution across workstreams. Lead the integration cadence across Finance, Operations, Commercial, People, Product, Technology and Clinical,

[…]

• 30-minute introductory phone call with a member of our Talent Team.
• A 45-minute discussion with the COO covering integrations you've led, the operating decisions you owned, and the results you delivered.
• A practical integration case and 'Scan Standard' interview. You'll assess a fictional acquisition, identify the key risks and build a prioritized Day 1 and 100-day plan. We'll discuss how you would protect service and collections, measure success, and use AI tools in your work.
• Meet the founders and/or other team members. Again, the length varies depending on how many people are involved and whether in person or via video call.
• Offer!

WHAT WE OFFER

We go beyond the basics with our benefits package. We believe great work starts with supporting our people. Here's what you can expect from us:

• Salary range of $150,000 - $175,000
• Equity
• Flexible remote or hybrid work options
• Dedicated personal development budget
• Medical, vision, and dental coverage
• 28+ days of paid time off across PTO and wellbeing days, so you can show up at your best
• Paid parental leave
• 401k retirement plan
• All the equipment you need to do your best work
• Inclusive, people-first policies designed by our team, for our team

DIVERSITY AT SCAN.COM http://Scan.com

Scan.com http://Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team to be representative of society's diversity, and for every employee to feel respected and able to bring their best selves to work.

If you need an accommodation to apply or interview, contact us at people@scan.com.

We look forward to receiving your application!