Senior Manager, QA Compliance

The posting, as Scentbird wrote it

About the role
The Senior Manager of QA Compliance is responsible for developing, implementing, and continuously improving the company’s Quality Management System (QMS). This role ensures that manufacturing and operational processes comply with applicable regulatory requirements, industry standards, and internal quality procedures.
This position oversees quality systems, including CAPA, deviations, change control, document control, audit programs, and validation activities. The role partners cross-functionally with Manufacturing, Supply Chain, and Product Development to maintain compliance and strengthen quality processes.
This position reports to the Director of Quality and the requirement is to be onsite in our Somerset, NJ campus five days per week.
Key Responsibilities
Quality Systems Management

• Own and maintain the company’s Quality Management System (QMS) including quality policies, procedures, and documentation standards.
• Oversee document control and ensure compliance with Good Documentation Practices (GDP).

Quality Programs
Manage core quality system processes, including:

• Non-Conformance Reports (NCR)
• Corrective and Preventive Actions (CAPA)
• Deviations and investigations
• Change Control
• Product rework and retrieval (mock recall)

Audit & Compliance

• Lead the internal audit program and coordinate external audits, including ISO, GMP, and customer audits.
• Ensure audit readiness and drive corrective actions from audit findings.

Qualification & Calibration

• Manage equipment qualification activities, including IQ, OQ, and PQ.
• Oversee equipment calibration and validation documentation.

Regulatory Compliance

• Maintain knowledge of applicable regulations and industry standards.
• Ensure operational processes remain compliant with GMP, ISO, and regulatory requirements.

Quality Improvement

• Monitor quality system metrics and identify opportunities for continuous improvement.
• Support risk-based quality initiatives across operational teams.

Cross-Functional Collaboration

• Partner with Manufacturing, Supply Chain, and Product Development to ensure quality requirements are integrated into operational processes.

Education and Experience

• Bachelor's degree in sciences, cosmetics, or related field required.
• Minimum 6 years of experience in Quality Assurance or Quality Systems.
• Experience working in GMP, ISO, or regulated manufacturing environments.
• Experience supporting regulatory or certification audits preferred.
• ASQ Certification or Lead Auditor Certification is often a plus.

Skills/Competencies/Desired Behaviors

• Extensive knowledge of applicable government regulations.
• Strong knowledge of Quality Management Systems and regulatory compliance.
• Experience managing CAPA, deviations, and investigations.
• Excellent documentation and technical writing skills.
• Strong analytical and problem-solving abilities.
• Ability to work cross-functionally and drive compliance initiatives.

[…]
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• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
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Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.