Vice President of Information Technology and Security

The posting, as Sheerid wrote it

The Vice President of IT & Information Security will serve as the executive leader responsible for corporate information technology, enterprise information and data security operations, and IT service delivery. Reporting directly to the CHRO, this executive will establish a cohesive technology and security strategy designed to support and scale a high-growth, $100M+ ARR B2B software organization expanding toward $250M+ ARR in a rapidly transforming AI-enabled workplace.
Operating in a modern, cloud-native ecosystem centered around Google Workspace and JumpCloud’s identity, access, and device management platform, the VP will align technology operations with business velocity. This leader will drive unified identity and access management, operationalize and technically enforce data classification and retention policies established by Data Privacy & Compliance, and establish clear federated IT and cybersecurity governance across peer technical functions, including DevOps, RevOps, Product (including Business Intelligence), Data Privacy & Compliance, and AI Enablement . This leader will also provide oversight for cybersecurity, IT infrastructure resilience, and technical security controls supporting enterprise compliance strategies. The ideal candidate balances risk mitigation with business agility, building a scalable foundation for innovation in the age of agentic AI.

Leadership Scope & Strategic Mandate

• Unified Technology Strategy & Executive Governance: Own the multi-year, internal technology, cybersecurity, and technical data protection infrastructure roadmaps. Align investments, compliance strategies, and operational metrics with corporate growth and board-level risk tolerances.
• Balance Risk & Velocity: Ensure security controls and compliance mandates serve as business enablers (SOC 2, ISO 27001) without creating friction for employee productivity or engineering velocity.
• Facilitate Federated Operating Model: Build structured operational boundaries, coordinated work practices, and identity governance frameworks across specialized teams with system administrative access (DevOps, RevOps, AI Enablement).

Role Specific Job Duties

• Enterprise IT Architecture, Cloud Operations (Google Workspace & JumpCloud) and AI Infrastructure
• Provide senior leadership oversight of the core cloud productivity stack (Google Workspace), identity provider, and mobile device management (JumpCloud).
• Lead IT team that manages provisioning, system administration and IT service and support, including outsourced IT support partner in the UK
• Drive zero-touch, automated provisioning and de-provisioning workflows for cross-platform hardware fleets (macOS, Windows, mobile) and enterprise SaaS licenses.
• Maintain 99.9%+ availability, disaster recovery resilience, and business continuity across corporate technology systems.
• Operationalize, secure, maintain and continuously improve corporate AI infrastructure, model pipelines, and internal AI plat

[…]
mance managing, building trust and driving employee engagement.

Education / Experience / Certifications (Preferred)

• Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or a related technical field.
• Master’s degree, MBA, or advanced technical degree preferred.
• 8+ years of progressive experience in IT and/or Information Security, with 5+ years in senior leadership (Director, Senior Director, VP) within $50M–$150M+ ARR) B2B software/SaaS organization.
• Preferred: proficiency with Claude, Gemini, Crowdstrike and/or other AI and AI-related tool suites.
• Preferred: Certified Information Systems Security Professional (CISSP), CISM, or CRISC.
• Preferred: Google Workspace Professional Administrator Certification.
• Preferred: ITIL v4 or PMP

SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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