VP, Global Technology Services

The posting, as Shift wrote it

About SH/FT
Shift Paradigm is an execution-led strategic consultancy that bridges the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. As partners to the world’s leading MarTech platforms, including Adobe, Salesforce, Optimizely, and Braze, we deploy integrated experts across data analytics, marketing strategy, technology development, engineering, and revenue operations to ensure our clients’ tech stacks don't just exist, but perform.

The Role
SH/FT is seeking a VP of Global Technology Services to lead and scale our technology delivery practice across the Adobe and Salesforce ecosystems and web engineering. This is a senior leadership role for someone who thrives in ambiguity, develops processes with clarity, works cross-functionally by default, and is energized by building client relationships. You will own the quality, margin, and strategic direction of our technology services engagements from pre-sale through delivery, while unifying a cross-functional team of architects, engineers, and platform experts into a single, scalable practice.

This is not a role for someone who needs a fully defined playbook. It requires a leader who can move between executive strategy and hands-on execution when it counts, drive cross-functional alignment without formal authority, and bring clarity and momentum to complex, evolving client engagements spanning martech platform configuration to web and email engineering. You'll have real latitude to shape how this practice is structured, staffed, and grown.
What You’ll Lead
Client Delivery and Technical Strategy

• Own technology services delivery across active engagements, ensuring technical quality, on-time delivery, and alignment to scope
• Serve as a senior technical and strategic advisor to clients, translating complex architecture, engineering, and platform capabilities into clear business outcomes
• Step in directly on client work where needed to protect delivery integrity - particularly on the most complex or highest-stakes engagements
• Provide thought leadership in RFP and RFI responses, ensuring technical feasibility, clarity, and alignment with best practices
• Establish and enforce architectural standards, delivery governance, and quality frameworks across the practice

Practice and Team Leadership

• Lead, develop, and retain a team of Directors, senior architects, and engineers across the Adobe and Salesforce ecosystems and web engineering
• Foster a culture of technical excellence, accountability, and continuous learning
• Set standards and best practices for system integrations and email engineering, including responsive design, rendering compatibility, templating architecture, and deployment workflows
• Identify opportunities for practice innovation, including accelerators, reusable frameworks, and AI and ML enablement
• Partner with Sales and leadership on pipeli

[…]
most influential martech platforms and are key partners to them and their clients.
Why SH/FT
SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. As VP of Technology Services, you will shape how our clients connect with their customers through intelligent architecture, scalable delivery, and data-driven strategy - and you'll have significant influence over how the practice's structure, standards, and team are shaped and scaled. You will lead a team doing some of the most complex and interesting work in martech today, with a direct line to executive leadership and real influence over where the practice goes next.

We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Candidates must have current U.S. or Canada work authorization. For U.S. candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

This is a fully remote position. Candidates must be located in North America.

As required by law, SH/FT provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey, or Washington. The salary range for these residents is $185,000.00 to $210,000.00 + annual performance based bonus. Salary is based on several factors including but not limited to scope of responsibilities, skillset, relevant experience, certifications, and more. In addition to base salary, SH/FT offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.

No relocation assistance can be offered at this time.

All inquiries are held in strict confidence.