Senior/Staff Product Manager, Technical (ACF)

The posting, as Skylight wrote it

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists.

The work we do matters.

About the job

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why.

A technical product manager specializes in products with significant technical depth — platforms, APIs, data systems, or modernization efforts — where product decisions depend on fluency with the underlying architecture and engineering tradeoffs.

The Administration for Children and Families (ACF) is expanding surge support and capacity for its new Data Capacity and Digital Services organization within the Office of Administration, through the option year of our Task Order 1 contract. The team works with enterprise-serving organizations like ACF Tech and the Office of Grants Management to help programs deliver on ACF’s mission, including priorities focused on reducing grantee burden; reducing waste, fraud, and abuse; and modernizing legacy systems.

You’ll lead product work that spans rapid-turnaround surge requests and signature modernization efforts, working directly with ACF staff to decide what’s worth building and why. Much of this work sits on top of platforms like Palantir Foundry, Databricks, and enterprise AI tools, so you’ll need technical fluency to weigh architecture and data tradeoffs alongside your engineers.

What to know going in

This work calls for a consultant’s skill set: you’ll interface directly with senior leaders, and much of the work isn’t scoped in advance. This isn’t a team where you simply prioritize existing work in a backlog. You’ll need a working understanding of service design and fluency to engage with AI-forward delivery teams, including data scientists, Foundry engineers designers and others. Alongside delivery, we do a lot of technical consulting and capacity building, so people who take initiative and are comfortable with uncertainty and ambiguity tend to do best here.

What you’ll do

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to build and ship high-impact products and services
• Shape loosely defined, unscoped problems into a clear product strategy, including vision, objectives, measures of success, roadmap, and backlog
• Translate policy and program requirements from ACF leadership into technical solutions the team can deliver, and keep pl

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D&D insurance

• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

Interview tips

Our process includes a preliminary screen, a skills interview, a behavioral interview, and a reverse interview where you meet your potential team — usually four conversations across two to three weeks. Here are some tips to help you prepare for a successful interview:

• Visit our join page to learn more about how our interview process works.
• Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.
• Browse our case studies to learn more about our work.

If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital .

We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.