Senior Conversation Designer

The posting, as Slangai wrote it

About Slang AI
Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences.

At Slang AI, we believe how we build matters just as much as what we build. We foster a culture rooted in hospitality, ownership, and clarity, where every “Slangsta” feels valued, supported, and connected to the broader impact of our work in the AI-powered future of restaurants.

How We Use AI in Hiring
Slang AI uses AI tools to help review applications, and a person makes every hiring decision. No one is rejected by AI alone: a member of our team reviews your actual application before any decision. To learn more about how we use AI, to ask for a person to review your application without an AI step, or to request an accommodation, let your recruiter know.

Using AI During Your Application
You’re welcome to use AI tools to prepare, for example to polish your résumé or practice interview questions. During live interviews and assessments, please don’t use AI tools to generate your answers unless we say it’s allowed. To make sure we’re speaking with you, we’ll ask you to have your camera on for at least one live interview. If you can’t use a camera, let us know and we’ll find another way.

Equal Opportunity at Slang
Slang AI is an equal opportunity employer. We hire based on qualifications, merit, and business need. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship or immigration status, age, disability, pregnancy, marital or partnership status, caregiver status, genetic information, military or veteran status, height, weight, or any other characteristic protected by federal, state, or local law. We consider qualified applicants with arrest or conviction records in a manner consistent with the NYC Fair Chance Act and applicable law. If you need a reasonable accommodation at any point in the application or interview process, let your recruiter know.

What Your Experience Will Be
We’re seeking an experienced Senior Conversation Designer to join our team building and iterating on our generative AI voice system. This role requires both a designer and builder mindset to advance our product, and you’ll have the opportunity to craft exceptional conversational experiences that feel natural, intuitive, and helpful to our users, across both voice and chat.
Day to day, you’re digging into conversation transcripts and metrics to find where real users are hitting friction, evaluating how models perform in production, and partnering closely with engineers to define prompts and guardrails for generative AI. You’re as comfortable creating a consistent voice, tone, and personality as you are debugging a fallback path or pushing prompt changes into GitHub.
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nd equity package reflecting your experience and scope

• Comprehensive benefits, including health, dental, and vision insurance
• Professional development support
• Contribute to a company mission that is transforming the restaurant and hospitality industry

Compensation & Location
Compensation for this role is benchmarked against local market data for the employee’s primary work location. Total compensation includes a mix of cash and equity. The base salary range for this role is $155,000 to $198,000. Final pay depends on skills, experience, and location.

• Work Location: NYC HQ, hybrid (3 days a week in office)
• Base Compensation: $155,000 – $198,000
• Equity: Included in offer package

Our Vision
Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can’t reach a human, while enduring a soulless voice uttering “I’m sorry, I didn’t quite get that” on repeat for eternity. (Shudder.) That’s why we started Slang AI. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it’s faster and easier than text).
We have backgrounds building product at companies like Spotify, BuzzFeed, the New York Times, and OpenTable, shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to build a culture that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.
Our Values

• AI Native. We don’t just sell AI. We are AI.
• Overachiever Fever. We’re overachievers (we don’t know any other way).
• Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!).
• Be a Good Host. We build for hospitality. We should embody it.