Senior/Staff Forward Deployed Engineer - Computer Use Agents
Snorkel AI · Hybrid · New York City, NY (Hybrid); San Francisco, CA (Hybrid) · $180k–$320k
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About Snorkel
Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes.
Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
About the Role
Snorkel AI is hiring a Forward Deployed Engineer focused on Computer Use Agents to partner with leading AI labs and enterprises on their most critical agentic-AI initiatives.
In this role, you will lead the technical execution of complex customer engagements involving agents that operate computers, browsers, and software environments to complete realistic, multi-step tasks. You will translate ambiguous product and model challenges into robust task environments, datasets, evaluators, and delivery plans that improve agent reliability and downstream performance.
You will work across the full delivery lifecycle—from technical discovery and solution design through implementation, evaluation, and production delivery. You will also identify patterns across engagements and turn successful approaches into reusable capabilities, technical standards, and product improvements.
Main Responsibilities
Computer Use Agents, Data, and Evaluation
- Design and build task environments, datasets, and evaluation workflows for computer-using agents operating across browsers, desktop applications, terminals, and other software interfaces
- Translate customer goals, agent failure modes, and real-world workflows into representative, multi-step tasks with clear success criteria
- Develop data-generation, validation, and quality-assurance pipelines for multimodal and agentic training and evaluation data
- Build automated evaluators, checks, and measurement frameworks to assess task completion, correctness, robustness, efficiency, and adherence to requirements
- Diagnose agent failures across planning, tool use, perception, state management, and interaction with user interfaces; turn findings into improved tasks, data, and evaluations
- Design and run experiments to measure how data, task design, and evaluation changes affect downstream agent performance
- Deliver reusable, production-grade task suites, datasets, and evaluation assets that help customers train, benchmark, and improve computer-use agents
Forward Deployed Engineering & Customer Partnership
- Lead technical workstreams from initial solution design through production delivery, navigating ambiguity and making sound technical decisions
- Build, refine, and iterate on solutions that address customer needs, incorporating feedback to ensure the delivered work provides tangible value
- Rapidly prototype and productionize solutions across models, agent frameworks, APIs, brow
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based on job-related skills, experience, relevant education or training, interview performance, and other business considerations.
Most offers include equity and benefits.
Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.
Salary range(s) for this role
$180,000 — $320,000 USD
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.