Health Club Manager (Director Level) - Soho Beach House Miami

The posting, as Soho House & Co. wrote it

Scope of the Job

At Soho House, the Health Club Manager is dedicated to delivering an exceptional health, wellness and fitness experience for members. The Health Club Manager oversees the day-to-day operation of the Health Club and is responsible for ensuring all fitness, wellness, recovery and related spaces operate safely, efficiently and in line with Soho House standards.

Depending on the location, the Health Club may include a gym, fitness studio, personal training, group classes, spa or treatment rooms, recovery services, changing rooms, sauna and other wellness amenities.

A successful Health Club Manager is an energetic, hands-on and hospitality-focused leader who creates a seamless member experience across the Health Club while driving strong team performance, operational standards, member engagement and commercial results.

• Lead the day-to-day operation of the Health Club, ensuring high standards of service, cleanliness, safety, maintenance and presentation across all fitness, wellness and recovery areas.
• Serve as an influential health and wellness leader responsible for delivering and overseeing high-quality fitness programming, personal training, classes, member inductions, wellness services and member events.
• Oversee team management including recruitment, onboarding, training, scheduling, payroll, performance management and disciplinary procedures, while partnering with leadership on employee development and succession planning.
• Maintain a visible and hands-on leadership presence, ensuring the Health Club team consistently delivers a personalized, engaging and hospitality-led member experience.
• Monitor and analyze utilization, class attendance, personal training, treatments, recovery services and other Health Club offerings to identify opportunities to improve quality, member engagement and commercial performance.
• Partner with the General Manager and local and regional leadership to develop, manage and report on departmental budgets, payroll, expenses, revenue and overall performance against established targets.
• Collaborate with Membership, Marketing, Events, Food & Beverage and other House teams to promote Health Club services, programming, events and wellness initiatives that increase member participation and awareness.
• Prepare and maintain accurate operational records and reporting, including member utilization, scheduling, programming, revenue, payroll, inventory and other applicable Health Club performance measures.
• Manage vendor relationships, purchasing, supplies and procurement activities and work with equipment manufacturers and service providers to ensure all fitness, wellness and recovery equipment is maintained in excellent working condition and meets Soho House safety and operational standards.
• Ensure regular equipment inspections, preventative maintenance, repairs and servicing are completed in a timely manner.
• Oversee spa, treatment, recovery and specialist wellness services where

[…]
kends and holidays when applicable.

• Ability to multitask, prioritize and operate effectively in a fast-paced and demanding environment.
• Bachelor’s degree in sport science, business administration, hospitality management or a related field preferred, or equivalent relevant experience.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast-paced movements may be required to move throughout the Health Club and House.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.