Senior Trade Consultant – Dumbo

The posting, as Soho House & Co. wrote it

The Role

We have an exciting opportunity for an ambitious and commercially focused Senior Trade Consultant to join our Trade team and help drive the growth of our business across the New York market.

Based in New York, you will be responsible for building, developing and growing a high-value Trade customer base , with a strong focus on proactive sales, new business development and revenue growth.

This role is designed for an experienced Trade professional who is ready to take greater ownership of commercial performance and customer development, while remaining an individual contributor. You will be responsible for developing new customer opportunities of high net worth businesses, managing a portfolio of existing Trade clients, building relationships across the New York design and hospitality industry, and identifying larger residential and commercial project opportunities.

Working closely with the US Trade Manager and wider Trade team, you will provide an elevated level of service to customers while proactively identifying opportunities to increase sales, customer engagement and retention.

This is a client-facing 360 role with a high degree of autonomy , based across our DUMBO Studio and out in the field. The role will encompass sales, business development, relationship management, market development and client service responsibilities.

Main Duties

Sales & Business Development

• Own and deliver against agreed individual sales and revenue targets with higher contribution that junior members
• Proactively identify, prospect and convert new Trade customers within the New York market.
• Own and develop a portfolio of Trade customers, with a particular focus on high-value and growth-potential accounts.
• Build strong, long-term relationships with key customers and become a trusted point of contact.
• Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects, including guidance on pricing, lead times and product availability.
• Identify high-potential customers and larger residential, hospitality and commercial projects.
• In the field. This role requires a minimum of 1 -2 days a week offsite conducting client meetings, presentations and discovery calls to understand customer needs and identify sales opportunities.
• Proactively follow up with prospects and existing customers to drive conversion, repeat purchasing and increased spend.
• Identify opportunities to increase customer value through additional product categories, projects and services.
• Support customer retention through proactive relationship management and regular engagement.

Market Development

• Develop a strong understanding of the New York design, interior design, hospitality and commercial landscape.
• Build relationships with key industry professionals and identify opportunities to increase Soho Home's presence within the New York design community.
• Attend relevant industry events, trade shows, sho

[…]
elf-sufficient and proactive.

• Strong negotiation, influencing and relationship-building skills.
• Experience using Salesforce or another CRM system.
• Proficient user of Microsoft Office Suite.
• Passion for interiors and a strong interest in Soho Home's brand, products and design aesthetic.
• Results-oriented with a strong commercial mindset.
• Ability and willingness to travel across New York and attend relevant industry events.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Pay Range
$95,000 — $95,000 USD