Sales Development Representative

The posting, as SonderMind wrote it

ABOUT SONDERMIND

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram https://www.instagram.com/sondermind/?hl=en, Linkedin https://www.linkedin.com/company/sondermind/, and Twitter https://twitter.com/SonderMind?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor.

ABOUT THE ROLE

As our ideal candidate, you are passionate about our mission and able to channel that energy into generating excitement amongst your prospective provider leads. Your primary focus will be recruiting independently licensed, master’s-level therapists, ensuring they meet stringent clinical, educational, and licensure requirements. Meeting and exceeding performance expectations motivates you, given you are directly contributing to reshaping behavioral health by recruiting high-quality, qualified providers to join us.

WHAT YOU’LL DO

• Proactively manage a robust pipeline of inbound and outbound leads to maintain a steady flow of provider candidates.
• Conduct extensive prospecting efforts and create outbound campaigns to generate new leads.
• Create and execute outbound email and cold call campaigns to engage net new providers, utilizing creative approaches tailored to various segments of licensed therapists.
• Continuously iterate on cold call and email scripts, testing new approaches and strategies to optimize outreach efficiency and conversion rates.
• Maintain accountability for daily and weekly activity metrics, ensuring consistent outreach through various channels, including phone, email, and social platforms.
• Screen and qualify prospective providers based on strict criteria, including:
• Verifying state-specific independent licensure (e.g., LPC, LCSW, LMFT, etc.).
• Confirming education levels meet clinical requirements for practicing independently.
• Ensuring clinical experience is sufficient to deliver quality care.
• Accurately locate and document each provider’s NPI (National Provider Identifier) and CAQH (Council for Affordable Quality Healthcare) numbers for credentialing purposes.
• Update warm pipeline’s ‘next steps’ section daily, ensuring timely follow-ups and outreach to keep provider

[…]
enver 1x a year for annual Shift gathering

• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

APPLICATION DEADLINE

This position will be an ongoing recruitment process and will be open until filled.

OUR HIRING PROCESS & USE OF AI

At SonderMind, we use technology, including AI-assisted tools, to support our recruiting process. These tools help us operate efficiently and provide a consistent, timely experience for every candidate. They may assist our team with activities such as scheduling interviews, taking notes and transcriptions, organizing candidate information, and coordinating outreach. In the course of using these tools, we may process the personal and professional information you share with us as part of your application.

All hiring decisions at SonderMind, including whether to advance, reject, or extend an offer to a candidate, are made by members of our recruiting and hiring teams. We do not rely on automated systems to make these decisions about candidates.

We are committed to a fair and equitable process. If you have questions about the technologies used in our recruiting process, would like to request an alternative method of engagement, need an accommodation, or would like a member of our team to review a decision about your candidacy, please contact us at talent@sondermind.com.

Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.