Patient Coordinator at Anthem Pediatric Dentistry

The posting, as Specialty Dental Brands wrote it

Anthem Pediatric Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is dedicated to providing compassionate, high-quality pediatric dental and orthodontic care in a safe, welcoming environment. The ideal candidate is dependable, detail-oriented, and passionate about helping children and families feel comfortable and supported throughout their dental experience.

Website: Anthem Pediatric Dentistry & Orthodontics

What You'll Do

As a Patient Coordinator, you will play an important role in creating a positive experience for patients and families while supporting the daily operations of the practice. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running efficiently.

Your responsibilities will include

Greet patients and families in a friendly, professional, and welcoming manner

Manage patient scheduling, including appointments, cancellations, and rescheduling

Confirm appointments and provide reminders to help maintain an efficient schedule

Answer incoming calls and respond to patient and parent questions professionally

Register new patients and maintain accurate demographic and patient information

Assist with patient check-in and check-out while supporting efficient patient flow

Verify insurance information and assist patients and families with general insurance questions

Communicate treatment and appointment information clearly and accurately

Coordinate with the clinical team regarding patient needs, scheduling, and potential delays

Maintain accurate and confidential patient records in accordance with HIPAA requirements

Assist with collecting patient payments and communicating financial information as needed

Help create a calm, comfortable, and welcoming environment for children and families

Maintain a clean, organized, and professional front office and reception area

Support the team with additional administrative and front office responsibilities as needed

Perform other duties and responsibilities as assigned

Preferred Qualifications

High school diploma or GED required

Previous experience in a dental, medical, or healthcare office preferred

Pediatric dental experience is a plus

Experience with dental practice management and scheduling software preferred

Knowledge of dental insurance and patient financial processes preferred

Strong customer service and communication skills

Excellent organizational and time-management abilities

Strong attention to detail and accuracy

Ability to multitask and prioritize in a fast-paced environment

Comfortable working with children, parents, and caregivers

Professional, dependable, and team-oriented approach

What Makes You Successful

You are warm, organized, and genuinely enjoy helping children and families. You understand that the Patient Coordinator plays an important role in creating a positive first and last impression of the practice. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities while maintaining excellent customer service. You are patient and compassionate when working with children who may be anxious or have special healthcare needs, and you take pride in helping every family feel comfortable, informed, and cared for.

Why Join Us?

Join a dedicated pediatric dental and orthodontic team focused on patient-centered care

Work in a modern, inviting, and child-friendly environment

Be part of a practice committed to treating patients with patience, kindness, and compassion

Support a team providing comprehensive pediatric dental care and orthodontic services

Work alongside experienced pediatric dentists and orthodontic professionals

Help create efficient, organized visits for busy children and families

Be part of a team focused on making dental visits comfortable and positive

Opportunities for professional growth and development

Make a meaningful impact by helping children and families build positive relationships with dental care

Comprehensive Benefits Package

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

If you're an organized, compassionate professional who enjoys working with children and families and wants to be part of a team dedicated to creating positive dental experiences, we invite you to apply and join Anthem Pediatric Dentistry & Orthodontics.