Facilities Management Supervisor
SPS North America · New York, New York, United States · $82k
Posted by SPS North America on their careers site · View the original posting
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The posting, as SPS North America wrote it
Building Operations & Maintenance | Work Order Management | Life Safety
Company: SPS North America
Reports to: Client Manager
Travel: Up to 25%
Job Overview
SPS North America is seeking a proactive, detail-oriented Facilities Management Supervisor to oversee building operations, maintenance, workplace readiness, and life-safety compliance within a high-profile corporate environment.
This role is responsible for maintaining a safe, fully operational, and professionally presented workplace while ensuring facilities requests, preventive maintenance, building systems, and vendor services are managed effectively. Serving as a key liaison among the client, property management, building engineering, IT, and third-party vendors, the Facilities Management Supervisor will proactively identify operational risks, resolve issues, and maintain high service standards.
The ideal candidate combines strong technical facilities knowledge with exceptional communication, accountability, and problem-solving skills. Experience supporting corporate offices, financial services environments, or other high-expectation workplaces is highly desirable.
Key Responsibilities
Building Operations & Maintenance
Oversee daily building operations, maintenance activities, and workplace infrastructure, including HVAC, electrical, plumbing, mechanical, and environmental systems.
Manage the full work order lifecycle, including intake, prioritization, assignment, tracking, escalation, communication, and resolution, ensuring compliance with established SLAs.
Conduct daily site walks and scheduled inspections to identify deficiencies and maintain workplace readiness.
Coordinate preventive maintenance programs, repairs, building inspections, and corrective actions.
Monitor building conditions and proactively address issues that could affect employee comfort, business continuity, or operational performance.
Oversee janitorial services, waste management, pest control, plant care, furniture maintenance, storage areas, and facilities supplies.
Maintain accurate work order records, asset inventories, inspection reports, and operational documentation.
Life Safety & Risk Management
Support workplace safety programs, emergency preparedness, business continuity, and life-safety compliance.
Coordinate emergency evacuation procedures, building drills, and incident response activities.
Partner with property management and engineering teams on fire protection systems, emergency generators, elevators, water events, security incidents, and other facility emergencies.
Document incidents, coordinate corrective actions, and ensure appropriate escalation and after-hours response procedures are followed.
Client & Stakeholder Partnership
Serve as a primary facilities contact for the client, property management, building engineering, and service providers.
Maintain clear, timely communication regarding service requests, building conditions, planned maintenance
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sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
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Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.