PPM Business Analyst with Workfront & JIRA Experience

The posting, as SPS North America wrote it

Department: Project Portfolio Management / Business Operations

About the Role

We are seeking an experienced PPM Business Analyst with deep Project Portfolio Management (PPM) expertise and hands-on experience with Adobe Workfront and Jira to help accelerate the adoption of rOar PPM across the organization.

This role will play a critical part in standardizing project management processes, improving adoption at scale, and creating a seamless self-service onboarding and training experience for agencies. The successful candidate will quickly become a subject matter expert on rOar PPM and serve as a trusted partner to agencies, Product teams, project leaders, and other stakeholders.

A key focus of the role will be developing and continuously enhancing a scalable “rOar PPM Starter Kit” consisting of training materials, process guides, videos, templates, SOPs, FAQs, and best practices. The goal is to enable agencies to successfully adopt and utilize rOar with minimal ongoing support.

Key Responsibilities

PPM Subject Matter Expertise

• Become a trusted advisor on agency project management processes, workflows, and PPM best practices.
• Leverage hands-on Adobe Workfront and Jira experience to identify opportunities for process optimization, standardization, and automation.
• Understand how agencies plan, estimate, execute, track, resource, govern, and report on projects and portfolios.
• Translate project and portfolio management best practices into scalable rOar processes.
• Partner with Product and technical teams to align platform capabilities with business requirements.
• Identify opportunities to improve project governance, reporting, resource management, and financial visibility.

Drive rOar Adoption & Change Management

• Analyze agency onboarding journeys and identify barriers to adoption.
• Recommend and implement improvements that simplify the onboarding and user experience.
• Develop repeatable onboarding frameworks, implementation playbooks, and adoption strategies.
• Support agency rollouts through discovery sessions, workshops, demonstrations, and user enablement activities.
• Gather feedback from end users and incorporate insights into training, process, and adoption strategies.
• Serve as a bridge between business users, agencies, Product, and technical teams.

Training & Enablement

• Design, build, and continuously maintain the rOar PPM Starter Kit.
• Develop role-specific training and enablement materials for:
• Project Managers
• Agency Administrators
• Resource Managers
• Finance Teams
• Agency Leadership
• Create:
• Quick-start guides
• Process documentation
• Standard Operating Procedures
• Best-practice playbooks
• FAQs
• Job aids
• Templates
• Adoption toolkits
• Develop short-form video tutorials, product walkthroughs, and role-based learning paths.
• Ensure content is practical, engaging, scalable, and easy for agencies to consume independently.
• Continuous

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Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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