Senior Revenue Enablement Manager, Post-Sales

The posting, as SpyCloud wrote it

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

Our Senior Revenue Enablement Manager, Post-Sales is responsible for enabling SpyCloud's post-sales teams to deliver fast time-to-value, articulate customer value realized and potential value, and consistently position SpyCloud for renewal and expansion opportunities — increasingly through AI-assisted tools, not just static playbooks.

This role sits at the intersection of Product Solutions, Customer Success, and Revenue Enablement, building AI-assisted plays, coaching tools, and lifecycle programs that support implementation, adoption, and value realization. This role is highly cross-functional, you will work closely with executive stakeholders and cross-functional teams to design and execute enablement programs that scale and deliver results across the Post-Sales organization. Partner closely with the Director of Revenue Enablement, to contribute to and execute the overall Revenue Enablement strategy.

The ideal candidate is equally comfortable designing an AI-assisted coaching workflow, translating product capabilities into customer-facing value narratives, and partnering cross-functionally to improve lifecycle execution from onboarding through renewal.

What You'll Do

• Post-Sales Enablement Strategy
• Develop and execute a Post-Sales Enablement strategy aligned to customer journey goals: implementation success, adoption, value realization, expansion, and renewals
• Partner with Product Success and Customer Success leadership to identify gaps, friction points, and enablement opportunities across the customer journey — determining what needs a program, an AI-assisted tool, or neither
• Works in coordination with the PS and CS leadership to identify and design scalable enablement programs tailored to their team’s goals and needs
• Voice of the Field
• Gather structured feedback from CS and PS on what’s working with customers, and translate it into recommendations for Product, Product Marketing, and Revenue Enablement. Surface readiness risk before product launches and releases, not after
• Partner with CS and RevOps on using forecasting data, and translating risk patterns into targeted enablement (e.g., coaching, playbooks, or process fixes)
• AI-Assisted Plays & Lifecycle Enablement
• Build and maintain post-sales playbooks covering customer onboarding, implementation milestones, adoption motions, health checks, renewal readiness, and expansion opportunities
• Use AI-assisted tools to personalize and maintain customer journey plays at lower ongoing effort than manual content upkeep
• Enable CS and PS teams on co

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Our Culture

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy

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Compensation Transparency Policy

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

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