Clinic Manager/Director – Outpatient SUD Treatment

The posting, as Steadfast Health wrote it

About the job

At Steadfast Health , we're on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We're a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first.

Location: Steadfast is opening a location at 825 W. Florida St., Greensboro, NC 27406

Level & Compensation: This role will be hired at either the Manager or Director level, depending on the candidate's experience and scope of prior responsibility. We encourage candidates across this experience range to apply — we'll determine the right level together during the interview process.

• Manager: Base salary $90,000 - $110,000, with a 10% performance-based bonus program
• Typically 2+ years managing outpatient behavioral health/SUD clinic operations, with direct oversight of daily staffing, scheduling, and clinical workflow
• Director: Base salary $110,000 - $130,000, with a 10% performance-based bonus program
• Typically 5+ years in outpatient behavioral health/SUD clinic leadership, including direct P&L ownership and experience building or scaling a clinical team from the ground up

Is This You?

This role is built for someone who has managed the day-to-day of an outpatient behavioral health, mental health, or substance use disorder treatment clinic. You know what it means to run a clinic where clinical caseloads, harm reduction philosophy, and patient census directly shape daily operations, and you're fluent in the specific rhythms of behavioral health care delivery.

Why This Role Exists

We're hiring the founding Clinic Manager for our new outpatient SUD treatment center in Greensboro, NC. Steadfast Health operates clinics across multiple states, and Greensboro will be our next launch using a playbook refined through every prior launch: proven hiring processes, clinical protocols, and operational systems that let a new Clinic Manager focus on building a strong local team and culture rather than inventing infrastructure from zero.

This isn't a from-scratch build: you'll have the benefit of Steadfast's existing operational playbook, clinical standards, and organizational support, while still getting the ground-floor experience of shaping your own team and clinic culture from day one.

What You've Done Before

• Managed daily operations of an outpatient behavioral health, mental health, or SUD clinic, including staffing, scheduling, and clinical workflow
• Operated within a harm reduction, non-punitive care model — and can speak to how that philosophy shapes day-to-day decisions
• Managed clinical caseloads and patient census alongside a clinical team (therapists, case managers, peer support staff, APPs)
• Used behavioral-health-specific EHR and reporting tools to

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met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer
• Ability to operate standard office equipment (e.g., computer, keyboard, phone, printer) as part of regular work duties
• Sufficient visual acuity to read and analyze data on screens and in printed reports
• Manual dexterity sufficient to type, use a mouse, and handle office tools and documents
• Ability to participate in virtual meetings with both audio and visual components (e.g., Zoom, Teams)
• Ability to navigate outpatient clinic spaces, including group therapy rooms, counseling offices, waiting areas, and common areas
• Work may involve exposure to high-stress situations, including patient de-escalation, requiring emotional resilience, professionalism, and trauma-informed skills
• Ability to remain on your feet for extended periods, including walking and standing during clinic operations
• Ability to occasionally lift and carry office supplies or clinic materials weighing up to 20 pounds
• Ability to respond to emergency situations, which may require quick mobility and/or providing assistance to ensure patient or staff safety
• Ability to manage and oversee the physical environment of the clinic to ensure it is maintained in accordance with health and safety standards

Investors & Partners

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.