Program Manager/Director | Outpatient SUD Treatment

The posting, as Steadfast Health wrote it

At Steadfast Health , we’re on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey.

Level & Compensation: This role will be hired at either the Manager or Director level, depending on the candidate's experience and scope of prior responsibility. We encourage candidates across this experience range to apply — we'll determine the right level together during the interview process.

• Manager: Base salary $90,000 - $110,000, with a 10% performance-based bonus program
• Typically 2+ years managing outpatient behavioral health/SUD clinic operations, with direct oversight of daily staffing, scheduling, and clinical workflow
• Director: Base salary $110,000 - $130,000, with a 10% performance-based bonus program
• Typically 5+ years in outpatient behavioral health/SUD clinic leadership, including direct P&L ownership and experience building or scaling a clinical team from the ground up

Is This You?

This role is built for a hands-on leader who has run an outpatient behavioral health, mental health, or substance use disorder treatment clinic or program, and who is energized by helping it grow. You know what it means to lead where clinical caseloads, harm reduction philosophy, and patient census directly shape daily operations.

You’ll have Steadfast’s operational playbook, clinical standards, and a dedicated Business Development partner, and an entrepreneurial spirit is encouraged here. You’ll have real ability to shape the clinic’s culture, try new approaches to community partnership, and build something that’s yours.

Whether you’re an experienced manager ready for a bigger growth challenge, or a director looking to get closer to patients, teams, and community, this role is built for you.

Why This Role Exists

Our Shaker clinic opened in December 2025. A dedicated care team is in place and our census is growing. We need a leader to develop that team, strengthen operations, and build the community relationships that expand access to care.

Responsibilities

• Lead the team
• Mentor and develop an established clinical and operational team through regular 1:1s, clear goals, and accountability, handling hard conversations directly and with care
• Own hiring, onboarding, and development as the clinic grows with support from our Human Resources team and our VP of Learning and Development
• Help grow the clinic
• Partner with Business Development to build referral relationships with hospitals, health providers, recovery organizations, and community groups, and represent Steadfast in the Shaker-area community
• Make the path to care easy, using census, referral, and access data to guide outreach priorities
• Run the clinic
• Oversee daily operations, quality, compliance, and the clinic environment’s health and safety standards

[…]
et Telehealth through Pawp, and Perkspot Discount Marketplace

• An opportunity to get in at the ground level and shape how we grow!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer
• Ability to operate standard office equipment (e.g., computer, keyboard, phone, printer) as part of regular work duties
• Sufficient visual acuity to read and analyze data on screens and in printed reports
• Manual dexterity sufficient to type, use a mouse, and handle office tools and documents
• Ability to participate in virtual meetings with both audio and visual components (e.g., Zoom, Teams)
• Ability to navigate outpatient clinic spaces, including group therapy rooms, counseling offices, waiting areas, and common areas
• Work may involve exposure to high-stress situations, including patient de-escalation, requiring emotional resilience, professionalism, and trauma-informed skills
• Ability to remain on your feet for extended periods, including walking and standing during clinic operations
• Ability to occasionally lift and carry office supplies or clinic materials weighing up to 20 pounds
• Ability to respond to emergency situations, which may require quick mobility and/or providing assistance to ensure patient or staff safety
• Ability to manage and oversee the physical environment of the clinic to ensure it is maintained in accordance with health and safety standards

Investors & Partners

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners, which builds healthcare organizations around the Triple Aim (better patient experience, better population health, and lower costs) with strong, front-line-focused cultures.