Staff Product Manager, Student Experience

The posting, as Stepful wrote it

About Stepful

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.

Our values

We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

• Care first: We do whatever it takes for our students to succeed.
• Learn quickly: We test, learn with data, and iterate.
• Build together: We win when we rely on each other.
• Own it: We show up, take initiative, and show pride.

THE OPPORTUNITY

Thousands of adult learners come to Stepful to change their lives, often while balancing full-time jobs, families, and financial pressure. Our Student Experience teams build the classroom experience for all of our learners. Every step of their journey matters, from their first day of class through graduation, certification and final licensing exams. As the Product Manager for Student Experience, you'll own the product that carries them through that journey. You won't just optimize what exists. You'll question it, rethink how we deliver outcomes, and build experiences that help more students finish, get certified, and get hired.

This role reports directly to the Senior Director, Product Management and partners closely with the Student Experience team, including student success coaches, instructors, and career services, as well as design, engineering, data, and marketing.

This is a hybrid opportunity based out of our NYC office, requiring three days/week (Tuesday, Wednesday, Thursday) in office.

What you'll do

• Own the product strategy and roadmap for the end-to-end student experience for both our D2C and B2B2C business, from onboarding and live instruction through graduation.
• Challenge long-held assumptions about how students learn and progress, and bring bold, evidence-backed ideas for improving

[…]
decisions with imperfect information, and find the 80/20 quickly

• Excellent written and verbal communication skills, including crafting narratives that drive alignment and action

Bonus points if

• You've built products in EdTech, healthcare, workforce development, or another mission-driven industry
• You've designed experiences for adult learners, career changers, or underserved populations
• You've built products that blend self-serve software with human support, such as coaching, tutoring, or customer success

INTERVIEW PROCESS

Step 1: Intro Call with Talent Acquisition Lead

Step 2: Call with hiring manager (past project deep dive and mini case)

Step 3: Take-Home Case Study and Presentation

Step 4: Onsite interview at office in SoHo, NYC

COMPENSATION

New Hire Base Salary Bands

Staff I - $191,000-$241,000
Staff II - $201,000-$254,000

Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.

Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

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In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.