Senior Data Scientist

The posting, as StubHub wrote it

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

We're looking for an accomplished Senior Data Scientist to join StubHub's Data Science team, with a focus on Direct Marketing & Personalization. In this role, you'll develop and deploy machine learning models that help us better understand our customers, optimize marketing decisions, and drive long-term customer engagement and growth.

Our Data Science team plays a critical role in shaping business decisions across StubHub, leveraging statistical modeling, machine learning, and experimentation to solve complex problems at scale. You'll work closely with Product, Engineering, and Analytics partners to turn customer data into actionable strategies and production-ready solutions.

This is an opportunity to take ownership of high-impact initiatives, many of which are still in their early stages, and help build the systems and capabilities that will shape how StubHub engages with its customers.

About the Role

As a Senior Data Scientist focused on Direct Marketing & Personalization, you'll own the strategy, development, and execution of sophisticated modeling initiatives that improve how StubHub understands, reaches, and retains its customers.

You'll lead projects end to end, from identifying opportunities and developing statistical and machine learning models to deploying solutions into production and measuring their business impact. You'll have significant autonomy in shaping your work, collaborating across teams, and influencing how data science is applied to marketing and personalization challenges.

We're looking for someone with a strong statistical foundation, deep technical expertise, and the ability to independently navigate ambiguous problems. You’ll need strong skills in developing models, designing experiments, and communicating complex findings to technical and non-technical stakeholders.

Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA

What You'll Do

• Develop advanced customer segmentation models: Build sophisticated user clustering and profiling models to better understand customer behaviors, preferences, and purchasing patterns, and integrate these insights into targeting and personalization strategies.
• Optimize direct marketing campaigns: Develop predictive models and decision-making frameworks to determine which customers to engage, when to engage them, and how to coordinate messaging across individual campaigns and broader marketing initiatives.
• Improve acquisitio

[…]
pe the next generation of our marketing and personalization capabilities.
Unlike roles focused primarily on maintaining or incrementally improving established systems, this position offers the opportunity to build new models, frameworks, and solutions from the ground up .
You'll have significant ownership over your projects, the autonomy to shape technical approaches, and the opportunity to see your work directly influence business decisions and customer experiences.
You'll also collaborate with a highly skilled Data Science team that values technical excellence, independent thinking, cross-functional partnership, and measurable impact.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range
$200,000 — $250,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.