Senior Quality Assurance Specialist- Remote (DC, MD, VA- Locals only)

The posting, as Swingtech wrote it

About Swingtech
Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.

Location: Remote (with occasional travel to Baltimore, MD and Greenbelt, MD)

Swingtech Consulting, Inc. is seeking a Senior Quality Assurance Specialist to support quality assurance, testing, deliverable validation, accessibility review, and continuous improvement activities for federal training and learning management programs.

This role provides senior-level QA support across digital learning products, web-based training platforms, reports, documentation, system functionality, and program deliverables. The ideal candidate should be able to lead structured quality reviews, develop QA procedures, validate deliverables against requirements, support testing activities, and coordinate issue resolution across technical, training, and program teams.

Key Responsibilities

• Lead quality assurance reviews of eLearning products, web-based content, reports, documentation, and program deliverables
• Develop and maintain QA checklists, review templates, test scripts, quality procedures, and acceptance criteria
• Review digital learning modules, courseware, job aids, user guides, multimedia assets, and training support materials for accuracy, consistency, usability, accessibility, and compliance with customer requirements
• Support testing of learning management system functionality, course launches, completion tracking, assessments, certificates, transcripts, reports, and user workflows
• Perform or coordinate Section 508/accessibility reviews for electronic documents, digital learning products, reports, and web-based content
• Lead defect identification, documentation, tracking, verification, and closure activities
• Coordinate with instructional designers, developers, data analysts, help desk staff, documentation specialists, and program leadership to resolve quality issues
• Support user acceptance testing, regression testing, release validation, and production verification activities
• Review reporting outputs and data products for completeness, accuracy, formatting, and consistency with reporting requirements
• Support deliverable readiness reviews before submission to the customer
• Track customer comments, corrective actions, revisions, resubmissions, and acceptance status through closure
• Identify recurring quality issues and recommend process improvements to reduce defects and improve deliverable quality
• Maintain QA records, defect logs, review notes, quality metrics, and supporting documentation
• Provide guidance to junior QA staff or team members on r

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to detail and ability to identify errors, inconsistencies, usability concerns, and requirement gaps

• Strong written and verbal communication skills
• Ability to manage multiple review cycles, deadlines, and deliverables in a remote environment

Preferred Qualifications

• Experience supporting federal, healthcare, training, IT, or learning management programs
• Experience testing or reviewing Learning Management System (LMS) functionality, SCORM packages, eLearning modules, or web-based training products
• Familiarity with learner records, course completion tracking, transcripts, certificates, assessments, training evaluations, and reporting outputs
• Experience supporting accessibility testing, screen reader testing concepts, or document accessibility remediation
• Experience supporting user acceptance testing, regression testing, production validation, and release readiness reviews
• Familiarity with Agile, DevSecOps, or collaborative delivery environments
• Experience supporting customer comment adjudication, corrective action tracking, and deliverable acceptance processes
• Quality assurance, testing, accessibility, Agile, or process improvement certifications are a plus

Summary of Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed in and out of network coverage.
• Short Term and Long-Term Disability coverage with 100% premium support,
• Life insurance and AD&D with 100% premium support
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled