Data Analyst

The posting, as Talkspace wrote it

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Data Analyst to join our Data Science team. The Data Analyst is a key contributor to the product development of Sentia’s agentic behavioral health platform, utilizing a strong data-driven approach. This role involves seamlessly collaborating with various technical and non-technical stakeholders to translate data insights into actionable strategies and communicating the underlying data narrative to non-technical audiences. This analyst will be crucial in the initial setup and architecture of the data warehouse, establishing the foundation for all data operations.

Key responsibilities include collecting requirements, querying databases, and developing dashboards and reports for both internal business stakeholders and external partners. The analyst excels in both qualitative and quantitative data analysis, identifying trends and surfacing crucial insights that lead to informed decision-making, and also excels in consumer product analysis.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based in Eastern Hours. Talkspace Headquarters in NYC.

What You’ll Do

• Data Visualization and Reporting
• Develop and refine data visualizations that clearly communicate outcomes, network performance, and user engagement trends to stakeholders.
• Create automated quality reports and network performance dashboards using Looker and other tools.
• Deeply understand and analyze user pathways, business outcomes, and the dynamics of our provider/partner network.
• Quantitative Analysis
• Conduct thorough quantitative analyses to support business strategies.
• Utilize your expertise in SQL and Python to manage business and provider data effectively.
• Strategic Insights
• Collaborate with business, finance, marketing and cross-functional teams to provide data-driven insights supporting product development and provider network operations.
• Navigate the intricacies of a multi-sided marketplace, understanding different stakeholder needs and market drivers.
• Communication and Collaboration
• Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing customer service and provider engagement.
• Work closely with a seasoned Data Science team to leverage advanced analytics in shaping business and network intelligence strategies.
• Create and present easily digestible and actionable recommendations to senior leadership, influencing key decision-making processes.
• Data Modeling and Pipeline Mana

[…]
kspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.