Senior Site Reliability Engineer

The posting, as Taskrabbit wrote it

About Taskrabbit

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

Prior to applying please note

• We are currently unable to provide visa sponsorship for this position (including H-1B, OPT, F1, CPT or other employment-based visas). Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.
• This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St, San Francisco, CA).

About the Role

We are looking for a Senior Site Reliability Engineer to join our Site Reliability Engineering team at Taskrabbit and help improve the reliability, scalability, and operational maturity of our engineering platform.

The SRE team sits within Engineering and partners closely with Cloud Infrastructure, Developer Productivity, Security, Architecture, and application engineering teams to keep our production systems reliable, scalable, and resilient.

This is a hands-on engineering role for someone who enjoys solving complex production challenges, building automation, and improving how systems operate at scale. You'll work across applications and infrastructure to investigate reliability issues, strengthen observability and incident response, and build tools and practices that make our systems easier and safer to run.

At the Senior level, we expect you to independently own complex technical problems, collaborate effectively across teams, and help drive lasting improvements to production reliability.

What You'll Do

• Improve production reliability. Partner with engineering teams to define and evolve SLIs, SLOs, error budgets, and availability, latency, and capacity targets. Identify reliability risks and implement improvements that make our production systems more resilient.
• Strengthen observability and incident response. Improve telemetry, alerting, dashboards, and on-call practices. Reduce noisy or unactionable alerts and turn incident learnings into lasting improvem

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ntation is above that of the tech industry average.

• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

AI-Assisted Prescreening Notice [US Based Candidates Only] : As part of our hiring process, we may use artificial intelligence tools to assist with the initial prescreening of applications and responses. This tool does not make hiring decisions — every application and response is reviewed by a member of our recruiting team to determine fit for the role. If you would prefer not to have your application processed using this tool, you may opt out by selecting 'opt out' in the application form or by emailing talentacquisition@taskrabbit.com , and your application will be reviewed manually with no impact on your candidacy.