Client Success Coordinator, Avani

The posting, as TechnologyAdvice wrote it

Hi, we're TechnologyAdvice.

Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.

We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.

We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

Avani Media is looking for a Client Success Coordinator to own a portfolio of client accounts, deliver an excellent client experience, and grow those relationships over time.

This role combines account ownership, client communication, campaign coordination, reporting, and account growth. You’ll be the primary contact for your assigned clients, responsible for understanding their goals, keeping programs on track, and identifying opportunities to expand their investment with Avani Media.

You’ll work closely with Operations, delivery teams, service partners, and Client Success leadership to ensure campaigns execute successfully. You’ll also turn client feedback, campaign results, and upcoming priorities into relevant recommendations for additional programs and services.

The ideal candidate is organized, responsive, commercially minded, and comfortable taking responsibility for both client satisfaction and account growth. You’ll have support from leadership on complex strategies, proposals, and commercial discussions while remaining accountable for moving your accounts forward.

Location: United States; Remote; Hybrid in Nashville, TN preferred

What you'll do

Own Client Relationships

• Serve as the primary relationship owner and day-to-day contact for an assigned portfolio of clients.
• Understand each client’s business objectives, target audiences, campaign requirements, KPIs, and upcoming marketing priorities.
• Lead regular client communications, status meetings, and campaign reviews.
• Set clear expectations around deliverables, timelines, responsibilities, and next steps.
• Prepare meeting agendas, document decisions, and ensure commitments are completed.
• Build relationships with additional stakeholders to strengthen Avani Media’s presence within each account.
• Take ownership of client concerns and

[…]
ent in our monthly speaker series and earn a bonus.

• Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
• Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
• In-Office Perks: Enjoy catered lunches for our in-office team.

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Annual pay range
$55,000 — $60,000 USD

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.