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Product Manager- Logistics

Tensec · Hybrid · Palo Alto · $160k–$225k

Posted by Tensec on their careers site · View the original posting

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The posting, as Tensec wrote it

ABOUT TENSEC

Tensec is Vertical AI for cross-border trade. Trade is two flows, money and goods, and the trading companies that move them: freight forwarders, shipping lines, customs brokers, 4PLs — still run both on systems built for large corporations and a lot of manual work. Tensec is the agentic AI layer those companies use to move both flows for their importer and exporter clients: FX and payments today, quoting and booking next, trade finance to follow. Cross-border B2B is a $50 trillion market. We're building the version all global trading companies choose to use.

We started in the US, Mexico, and Brazil and are expanding globally, onboarding enterprise trading companies whose trade flows run to billions of dollars a year across every major corridor. Founded in 2023 by a team that has built and exited startups and run global teams at Meta, PayPal, Credit Karma, Goldman Sachs, Visa, Mastercard, and American Express. Tensec is backed by world-class investors such as Quiet Capital, Coinbase Ventures, Costanoa Ventures, Renegade Partners, Clocktower, and WillowTree.

YOUR MISSION

Getting freight across a border still runs on email and on the memory of whoever is handling it. Someone prices the request by hand against contracts and this month's surcharges, keys much of it in again to make the booking, then watches for what changes while the shipment moves. Most of what makes any of it go well lives in that person's experience rather than in a system. You are joining us to change this.

You will own the AI for that run of work: the request, the quote, the booking, and keeping the shipment honest while it moves. Those stages are your first year. They are also what everything downstream stands on, because the commercial and financial side of a forwarder only works as well as the shipment file underneath it.

This role has a forward deployment component, and we mean it literally. You will sit with our clients' pricing and operations teams, learn how the work actually happens, and design workflows that fit their process. Engineers build the connections into their systems, while you . You decide what moves between them, which parts of the work an agent takes, and where a person stays in the loop.

We are early in this product line. The first clients are how we find out what can be generalized and productized, and you will be the person making that call. If that is the interesting part of the job to you, this is your role.

OUTCOMES — YOUR FIRST 12–18 MONTHS

  • Get an agent into daily use inside a client's team within your first two quarters. One workflow, doing work a person did by hand the week before.
  • Establish the baseline nobody has today. Pick the few numbers that matter, measure them honestly before you build anything, and prove the improvement against them rather than asserting it.
  • Stop the handoffs losing information. What one stage decides should reach the next without being retyped, and what changes mid-shipment shou

[…]
forwarding, customs brokerage, 3PL or logistics technology background. A real plus, and not a requirement. We have deep freight expertise in house and you will be working alongside it daily.

  • You have built quoting, rating, tariff or pricing systems in any industry.
  • Experience with transport management, rate management or procurement platforms, or with the carrier and marketplace rate sources behind them.
  • You have shipped a product with a significant LLM component.
  • Consulting or solutions delivery experience, particularly if you have since moved to the product side and know where the two disagree.
  • Experience in Brazil or Mexico, or building for Latin American SMBs.

Even if you don't meet 100% of the qualifications, we encourage you to apply.

COMPENSATION & BENEFITS

The expected salary range for this role is $180,000 to $225,000 per year in New York or Palo Alto, and $160,000 to $190,000 per year in Miami. Actual compensation will depend on experience, skills, and qualifications.

  • Equity
  • Medical, dental and vision
  • 15 days paid time off
  • Learning and development budget

EQUAL OPPORTUNITY

Tensec is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.

Tensec is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people of all backgrounds and identities to apply. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e., she/her, he/him, they/them).

We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you require an accommodation during the application or interview process.

Even if you don't meet 100% of the qualifications, we encourage you to apply.