Account Executive

The posting, as Tern Travel wrote it

$127B industry. 14,000 advisors on Tern today, 20,000 by year end. We've grown 4x in the last year. An industry so tight that everyone talks to each other, resulting in Tern quickly becoming the system agencies trust to run their business on.

You will work directly with the Head of Sales and the COO, sitting close to the largest deals in the industry. You get a chance to build a business, to help others build businesses, to ultimately help people travel- one of the most fundamentally life changing things you can experience.

We are the best platform, now we need someone to own our mid-market deals the way they deserve to be run.

ABOUT TERN

Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it.

Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, professional, and profitable operations, giving them the modern infrastructure they need to lead the next chapter of travel.

But the impact goes beyond business. Travel advisors help clients move more intentionally through the world. When a traveler works with an advisor, they're more likely to avoid overtouristed hotspots and more likely to spend their dollars in places where they can do real good. That's the kind of travel we want more of.

At Tern, we believe in small business. We believe in the power of travel. And we're building the future of both.

ACCOUNT EXECUTIVE

Agencies use Tern to run their business: client profiles, supplier connections, commissions, back-office accounting, and the reporting an owner needs to know how the business is actually doing. That has changed what the sale is. You are not selling a nicer front office to a solo advisor. You are selling an operating system to an agency owner, their operations lead, and the person who reconciles commissions every month. All three have to say yes.

The travel advisor market is finite and tightly networked. Agencies talk to each other in communities, at conferences, and in group threads. That shapes how we sell: researched, named accounts rather than volume; a documented reason to reach out before the first touch; a no that is honored. The reps who win here are the ones agencies want to hear from again.

This is a full-cycle, quota-carrying role. You source, you run discovery, you demo the whole platform including accounting, you build the coalition inside the account, you close full commitments, and you hand a complete record to implementation. Post-sale support is not your job. Adding revenue is.

WHAT YOU'LL DO

Own a named book of agencies. Build and maintain a researched list of target agencies, typically 10 to 100+ advisors. Every account has a documented entry path before you reach out: a Tern user already inside the agency, a referral, a community or consortium connectio
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ven when the path isn't obvious. Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve.

💪 We expect operational excellence. We ship value to our users every single week. We believe that compounding habits lead to sustainable productivity, consistency, and mutual trust.

Operating Principles

👂 We deeply understand our users. At every level of the organization, we obsess about understanding those we serve and the industry we operate in.

➕ We embrace the power of and, and not now. We challenge trade-offs by asking better questions. We break hard problems into small pieces and tackle them with intention. We also know to make the hard call to say "not right now".

📣 We speak up and move forward. Everyone at Tern has a voice and a responsibility to use it. We invite healthy tension, share dissenting views early, and challenge each other with curiosity, not ego.

🏃 We move fast and sweat the details. Velocity matters and relentless progress beats perfection every time. But speed isn't chaos: we stay aligned, own our outcomes, and care deeply about quality.

🤣 We take the work seriously, but not ourselves. We hire kind, driven people who elevate the room. If you've got a big ego or take yourself too seriously, you won't last.

WHY JOIN TERN?

• Be part of a mission-driven team transforming the travel planning space
• Work with a supportive, curious, and creative team
• Sell a product that agencies run their business on, to buyers who care about the outcome
• Competitive salary, equity, and benefits package

Tern is committed to building a team that represents people from many different backgrounds and life experiences, reflecting our worldview coinciding with the users and customers we serve across the world. We prefer that you apply, so think of our postings as the start of the conversation. Take the chance, you may be a wonderful add to our Tern team, even if you don't fully match every requirement on the job description.