Product Information & Compliance Specialist (Mandarin Required)

The posting, as Tesolife wrote it

About TESO Group
Founded in 2017 and headquartered in New York, TESO Group is a rapidly growing Asian lifestyle retail group in the United States. Its portfolio includes TESO Life, its flagship general merchandise retail brand; TESO X, a collectible toy retail concept; TESO Mini, an Asian convenience store concept; and proprietary brands including MONKIMON and O’HOMNI.
The Group currently operates 35 stores across 14 states, with another 67 locations under construction or in development, and aims to open more than 300 stores by 2030. Its product categories include beauty, snacks, collectible toys, home goods, stationery, and pet products, serving more than 450,000 customers per month.

Position Overview
This position manages product information, reviews packaging compliance, and controls regulatory risks throughout the company’s product development and launch process. The goal is to ensure that products comply with applicable laws, regulations, and internal standards from initial documentation and packaging design through importation and sale. Core duties include organizing and maintaining basic product data such as product name, specifications, ingredients, materials, net contents, country of origin, manufacturer, and warnings; applying for, generating, assigning, and tracking UPC barcodes; and providing the design, procurement, and supply chain teams with accurate, complete, ready-to-use product information.
The specialist also reviews packaging copy, label information, and legally required declarations for accuracy, completeness, and compliance. The role assesses regulatory requirements for food, cosmetics, general merchandise, and other categories, including but not limited to FDA food labeling and safety requirements, allergen declarations, nutrition information, import declarations, and related documentation. The specialist must continuously identify and flag potential compliance risks, coordinate corrective actions with suppliers, the Product Design Manager, and relevant departments, and take professional responsibility for final review conclusions and regulatory assessments.

Job Responsibilities

• Product Information and Specification Management
• Collect, verify, and organize basic product information, including product name, specifications, dimensions, net contents, ingredients, materials, country of origin, manufacturer, shelf life, storage conditions, instructions for use, and warnings. Establish standardized product records and ensure that data sources are clear, fields are complete, versions are consistent, and accurate information is shared promptly with design, procurement, supply chain, and other relevant teams.
• UPC Barcode and Product Code Management
• Apply for, generate, assign, register, and maintain UPC barcodes. Maintain a complete UPC register and ensure each SKU is correctly matched to its barcode. Review barcode numbers, dimensions, placement, and scan ability in packaging files to prevent duplicate use,

[…]
uct information management, or import operations. Familiarity with the process from document collection and packaging review through sampling, production, importation, and launch is required. U.S.-market compliance experience with food, cosmetics, or general merchandise is preferred.

• Knowledge & Skills : Familiarity with organizing and reviewing packaging information such as product details, ingredient lists, nutrition facts, allergens, net contents, country of origin, responsible-party information, and warnings. Knowledge of FDA food safety and labeling requirements, food imports, and basic customs declaration rules, with the ability to research and interpret applicable regulations continuously. Familiarity with UPC application, assignment, and register maintenance; strong Excel, document organization, and version-control skills. Able to handle supplier documentation and regulatory files in both Chinese and English.
• Core Competencies : Strong accuracy, accountability, and risk awareness; ability to identify conflicting information, missing documentation, and potential compliance issues. Clear reasoning and the ability to translate complex regulations into specific, actionable review comments. Strong cross-functional communication and project coordination skills, with the ability to work effectively with product design, procurement, supply chain, suppliers, and external specialists. Able to uphold standards, escalate significant risks promptly, and drive issues to closure.

Compensation

• $28-$30 per hour
• Quarterly Performance Bonus: This position is eligible for a quarterly performance-based bonus, subject to the eligibility requirements, performance criteria, and terms of the Company's bonus program.

Benefits

• 401(k) & 401(k) matching - subject to the eligibility requirements
• Paid Sick Leave
• Employee discount
• Health insurance
• Paid Time Off

Language Requirement : Proficiency in English and Mandarin is required
Job Type: Full-Time (On-Site)