Associate, Transmission (External Agency Staff)

The posting, as The National Football League wrote it

The NFL Media group is looking for a TOC Operator who thrives in a fast - paced, collaborative environment and demonstrates strong technical, communication, organizational, and problem-solving skills while supporting live broadcast and transmission operations. The TOC Operator performs a broad range of technical and operational duties, including monitoring systems, coordinating broadcast workflows, and ensuring all technical facility requests are resolved in a timely and effective manner. The ideal candidate has extensive knowledge in operation of broadcast routing systems, inclu ding spl it routes and familiarity with other broadcast transmission systems. This role requires a strong understanding of analog, digital , and SMPTE 2110 signal flows , as well as the ability to troubleshoot technical issues in a fast-paced broadcast environment. As the first point of escalation for broadcast and transmission issues, the TOC Operator is responsible for communicating with Operations and Production Management in a timely and effective manner.

Responsibilities

• Work closely with the NFL Media Production team, Streaming Video Group, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and all 32 NFL Clubs to ensure all video content is received and distributed to broadcast specifications.
• Partner with the Remote Operations team to support the transmission and receipts of feeds for live remote productions, including NFL Network games, the Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and other NFL Network remote projects.
• Collaborate with the Streaming Video Group (SVG) to ensure content is captioned across NFL.com, NFL Fast Channel, NFL+ streaming platforms.
• Partner closely with the Engineering team to troubleshoot all issues that may occur with a feed or broadcast.
• Communicate with NFL Network Master Control during live broadcasts to ensure signal continuity.
• Perform test bar setups as needed
• Conduct extensive transmission, sync, and fax checks prior to live shows and remote events.
• Manage booking and goodnight procedures for The Switch, Lumen, AT&T Fiber, and Satellite orders.
• Responsible for the generation of broadcast reports as required.

Required Qualifications

• Minimum of 5 years of experience in a broadcast operations environment, including 2110, HD/SD, ASI, JPEG and MPLS signals, with the ability to troubleshoot those signal paths.
• Strong understanding of analog, digital, and SMPTE 2110 signal flows.
• Ability to read audio meters, digital and analog waveform monitors, and set up test bars.
• Strong understanding of common broadcast signal problems and how to rectify them (ex. audio levels or distortion, sync issues, and video issues).
• Ability to perform sync and fax checks prior to live broadcasts and events.
• Familiarity with EVS IP Director ingest server systems.
• Strong organizational skills with the ability to manage multiple feeds to ensure high broadcast qualit

[…]
and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

WHO WE ARE

NFL Core Values

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE

Talent Attributes: What we expect for our employees

• Embody an enthusiastic, proactive can-do attitude
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset