Quality Assurance Manager | Bentley Labs

The posting, as THG wrote it

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Location: 111 Fieldcrest Avenue, Edison, NJ 08837

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

About Bentley Labs

Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world’s top global beauty brands, creating and producing award-winning innovations across the skincare, bodycare, haircare, hygiene and color cosmetics categories.

Bentley’s core manufacturing capabilities include OTC’S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems; and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency.

About the Role

The Quality Assurance Manager is responsible for leading Quality Assurance activities across manufacturing, filling, packaging, and assembly operations. This role ensures product quality, regulatory compliance, GMP adherence, audit readiness, and continuous improvement through effective management of quality systems, investigations, CAPAs, documentation, and personnel.

The position provides hands-on oversight of raw material, bulk product, and finished goods testing, in-process inspections, line clearances, investigations, CAPAs, personnel management, and continuous improvement initiatives. The Quality Assurance Manager serves as a visible quality leader, promoting accountability, data integrity, compliance, and cross-functional collaboration.

As the Quality Assurance Manager you will

Quality Assurance Operations

• Provide quality oversight across manufacturing and packaging op

[…]
anagement experience.

• Experience managing investigations, CAPAs, change controls, audits, and quality systems.
• Strong knowledge of FDA regulations, cGMP requirements, and quality management systems.
• Experience leading teams and driving continuous improvement initiatives.
• Proficiency in Microsoft Office, electronic QMS platforms, ERP systems, and reporting tools.
• Strong analytical, problem-solving, documentation, and communication skills.

Preferred Qualifications

• Experience within OTC pharmaceuticals, cosmetics, personal care, or contract manufacturing.
• Experience supporting FDA inspections and customer audits.
• Knowledge of ISO 22716, validation, qualification, and risk management processes.
• Experience implementing or improving quality management systems.

Location

• Edison, NJ (50 Clearview Road & 111 Fieldcrest Avenue)

Physical Demands

• Work in office, laboratory, and manufacturing environments.
• Frequent sitting, standing, walking, and computer use.
• Occasional lifting of up to 25 lbs.
• Ability to wear PPE and work safely around manufacturing processes.

Compensation

• $95,000–$105,000 annually , based on experience, skills, and qualifications.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.