Product Lead

The posting, as Think of Us wrote it

About Think of Us

Think of Us (TOU) is transforming the child welfare system into one where young people and families can heal, develop, and thrive. We drive purpose-driven work aligned with meaningful systems change, powered by data and the insights of lived experience. Our focus is on prevention, keeping families strong before crisis, and on building kinship-first systems so children grow up with people they know and trust. Through bold collaborations with leaders and innovators across the public and private sectors — from Presidential Administrations to local providers — we identify leverage points and co-create solutions that re-architect child welfare for the future.

Here’s what this looks like

• Built the Lived Experience Engine into the largest dataset of its kind (51,000+ voices), powering AI tools and shaping reforms
• Partnered with California to launch the Kinship Accelerator in 8 counties, backed by $150M and a budget increase from $317M → $896M
• Drove a national kin-first shift: 39 states (plus 5 tribes) adopting kinship standards, unlocking $3B for families
• Operate one of the largest direct resource networks, connecting 1,827 families to $28M+ in support

Our team members share a commitment to driving systems change through creative problem-solving, obsessive curiosity, and a love of quickly driving innovative, measurable, and impactful results.

Position Overview

Department: Technology & Innovation

Reports to: Executive Leadership

Direct Reports: N/A

Location: Hybrid; Washington, DC (min. 3 days in the office)

Category: Full Time/Exempt

This is the first dedicated product-management role for the ConnectMe platform, taking over day-to-day product ownership from Executive Leadership.

You will translate Think of Us’ organizational strategy, program goals, user needs, lived experience insights, and technical opportunities into a clear product strategy and roadmap. You will own decisions about what gets built, in what order, why it matters, and what the team will not pursue.

Your primary focus will be ConnectMe, a reimagining of our resource navigation warmline that connects young people and families involved with the child welfare system to the resources and support they need. As Think of Us identifies additional product opportunities, you will also help evaluate and shape emerging ideas without allowing every promising concept to become an immediate roadmap commitment.

We operate as a modern, AI-enabled product team. We define the outcomes we are trying to create, prototype and ship, measure performance in the real world, learn from users and operational evidence, and iterate.

This is not government contracting or build-to-spec work. Our users include Think of Us staff and the children, young people, families, and caregivers they serve. State partners help us deploy and operate our services, while Think of Us retains responsibility for the core product direction and roadmap.

The role requires the seniority to
[…]
evelopment support and meaningful time off, our benefits reflect our commitment to nurturing a workplace where people can thrive, both personally and professionally.

Health & Insurance

• 100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents.
• Access to Talkspace for confidential therapy and mental health support.
• Short-Term Disability, Life, and AD&D Insurance included.
• Optional Long-Term Disability and Supplemental Life Insurance.
• Health Care and Dependent Care FSAs available.

Financial Benefits

• 401(k) Plan for pre-tax retirement contributions.
• Work-from-home setup stipend to optimize your workspace.

Paid Time Off

• Flexible PTO policy, plus sick leave and paid leaves of absence.
• 8 company holidays, plus two organization-wide seasonal breaks.

Learning & Development

• TOU values continuous learning and invests in the professional development of its employees in alignment with organizational needs based on role, performance, business needs, and Company policies.
• Regular organization-wide learning sessions on relevant and reflective topics.

Application Instructions

As part of your application, please submit a resume outlining your skills and experiences relevant to this role.

Please note: We do not accept phone inquiries about this position in order to ensure a fair and consistent hiring process for all applicants.

Equal Opportunity Statement

Think of Us is an Equal Opportunity Employer. We welcome and value applicants of all backgrounds, knowing that diverse perspectives strengthen our work with children, youth, and families. All qualified candidates will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other status protected by law. We provide reasonable accommodations for individuals with disabilities and for applicants’ religious practices as required by law.