Account Director, Global Strategic Accounts

The posting, as Thriveglobal wrote it

Founded by Arianna Huffington in 2016, Thrive Global is a leading behavior change technology company with the mission to improve productivity and health outcomes – one Microstep at a time. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 230 organizations in over 160 countries, from frontline and call center workers to executives at multinational companies. For more information, visit www.thriveglobal.com .

The Account Director, Global Strategic Accounts is a senior, high-impact leadership role responsible for the end-to-end ownership of a global strategic enterprise account. Acting as the general manager of the account, this individual is accountable for partnership strategy, executive relationships, program success, commercial outcomes, and long-term growth.

The Account Director serves as Thrive’s primary senior point of contact for client stakeholders across regions and functions. This individual also leads a dedicated team responsible for program planning, cross-functional coordination, reporting, and global service delivery. Working closely with Sales, Product, Content, Coaching, and Executive Leadership, the Account Director ensures that Thrive delivers exceptional value, measurable outcomes, and sustainable account growth. This individual also partners with an Executive Sponsor on key executive engagements and complex cross-functional escalations.

How You'll Contribute
Strategic Partnership Ownership

• Own the overall health, success, and growth of the partnership.
• Serve as a trusted strategic advisor to senior client stakeholders, building deep relationships across HR, Wellbeing, Benefits, Learning, and regional leadership.
• Shape and evolve the long-term partnership strategy, aligning Thrive’s offerings to the customer’s business priorities and workforce needs.
• Define account priorities and translate them into clear goals for the account team.
• Own the customer’s overall engagement strategy, identifying opportunities to drive adoption, sustained participation, and value across regions and employee populations.
• Lead success planning with the customer, agreeing on shared goals, measures of success, and priorities, and ensuring those commitments are translated into an actionable plan.
• Lead quarterly and annual business reviews, partnering with the Executive Sponsor on senior-level client engagement.
• Act as the primary escalation point for complex account issues, engaging the Executive Sponsor when needed to ensure swift resolution and preservation of trust.

Commercial Ownership & Growth

• Own retention, renewal readiness, and expansion strategy for the account.
• Identify and close opportunities to expand Thrive’s footprint across regions, business units, and solution areas.

[…]
ople’s lives around the world.

• 🚀 Career Growth: Develop within the company and help shape our growth strategy.
• 💙 Human-Centric Culture: Thrive in a supportive environment with a range of wellness perks and benefits.
• 💰 Competitive Compensation: Enjoy a comprehensive and rewarding total compensation package.
• 🩺 Health & Financial Benefits: Medical, dental, and vision coverage plus a 401(k) program with company match.
• 🌴 Time to Recharge: Generous paid time-off programs designed to help you rest, reset, and recharge — including Thrive Time , a benefit unique to Thrive that gives employees additional paid time off after major projects or intense periods of work to truly recharge and recover.

Compensation

Base compensation for this role will likely fall in the $175,000-$215,000 range.

• Please note: We provide a competitive mix of salary, performance bonus, and equity. The final offer amount will depend on factors like experience, expertise, and may differ from the range above. This range also excludes additional benefits, such as 401(k), and medical, dental, or vision insurance.

Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work.

Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.

Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.