Director of Physical Security

The posting, as Triumph wrote it

DIRECTOR OF PHYSICAL SECURITY

Triumph stores high-value inventory in warehouses that are growing in number and size, and the physical threats against them keep evolving: organized theft crews, insider collusion, social engineering at the door, interception in transit, and attackers who adapt to whatever controls they find. This role keeps our warehouses ahead of those threats. You will not be a coordinator of other people's security work — you will find the risk, decide what to do about it, build the thing, and prove it worked.

The bar for this role is simple: measurably less risk, without slowing the business down with undue process.

This role is onsite and not remote-eligible. You'll be based at our new warehouse in the East Bay, with up to 20% travel to our San Francisco HQ. Occasional East Coast and international travel may also be required.

WHAT YOU'LL DO

Own the physical risk picture, end to end. Identify and quantify physical risk across EH&S, guard force operations, protective intelligence, BC/DR, duty of care, loss prevention, executive protection, background screening, M&A due diligence, high-value targets (people and things), and workplace violence. Rank it by actual exposure, write the policies that address the top of that list, implement them, and train staff on them. Ship in priority order — don't wait for a complete picture to start reducing risk.

Secure our warehouses from evolving physical threats. Maintain a current threat assessment for every warehouse, grounded in how theft crews, insiders, and opportunists are actually targeting high-value goods in our industry and region. Re-test controls as those tactics change through inspections, red-team exercises, and incident reviews, and turn what you learn into design and procedure changes rather than reports. You'll join shortly after we move into our newest warehouse, so the first job is making sure it's as secure as it was designed to be: walk the site, test every door, camera, and alarm point against the design, close the gaps the move exposed, and lay out the options and transition path to monitoring as a service. Every future site comes online to the same bar. You'll run the site security review, write the design and specifications (access control and door electrification, cameras, high-value storage, docks, server rooms, and monitoring, with hardware kept vendor-independent), review the integrator's scope and pricing against your design, oversee construction at the moments that matter, and commission every point yourself before inventory arrives.

Reduce external shrink, and own the number. Take responsibility for loss across warehouse, retail, and in-transit inventory. Build case files, run investigations, and work directly with local law enforcement, prosecutors, and organized retail crime task forces to get repeat offenders charged. Design and deploy deterrence, detection, and recovery strategies, then report the dollar impact of each.

Reduce internal shrink w
[…]
andling, and working cases alongside HR and Legal to a standard that holds up.

• Track record of building security into the employee and contractor lifecycle — screening standards, access provisioning tied to HR systems, and offboarding that closes cleanly — in close partnership with People and Legal.
• Experience building and leading teams across a range of skillsets, backgrounds, and personality types.
• Experience scaling security programs across offices and warehouses.
• Hands-on experience taking a warehouse or high-value facility from design through construction and commissioning: you've written the specs, reviewed the integrator's pricing, and walked the punch list.
• Experience writing technical design standards, post orders, and runbooks that vendors and guards execute correctly without you in the room.
• Expertise in physical access systems, surveillance design, executive protection, investigations, and vendor oversight.
• Strong risk-management background: assessments, business continuity, and emergency response.
• Excellent written and verbal communication — able to align security strategy with an executive team and defend a recommendation.
• Based within commuting distance of our East Bay warehouse and able to work onsite there, with up to 20% travel to our San Francisco HQ, plus occasional East Coast and international travel as needed.
• Able to take part in a shared on-call escalation rotation, including evenings, weekends, and holidays when on call, and to respond onsite when an incident requires it.

NICE TO HAVE

• Established working relationships with law enforcement, and experience taking cases through to prosecution.
• Demonstrated shrink reduction with numbers attached — internal and external — where you can describe what the loss was, what you did, and what it became.
• Experience in financial services, gaming, collectibles, or other high-value-asset industries.
• Regulatory exposure: SOX, FFIEC, FINRA, GDPR, CCPA.