Head of Product Design

The posting, as TRM Labs wrote it

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

We're looking for a Head of Product Design who understands that this role is not coordination. It's craft and talent, at scale, and it's a player-coach role: you'll still be doing design work yourself, not just running the team that does it. Your job will be to build a design organization with a real point of view: how design should run day to day, how it drives product and business outcomes, and how it leads both humans and AI agents toward better decisions. AI is a genuine collaborator here, not a curiosity, and it's the differentiator we want the industry to notice — but it sits on top of strong design fundamentals, not in place of them. You'll lead five designers today, and you'll be the reason that team, and what it produces, keeps compounding.

Design at TRM doesn't wait for a brief. It shapes what gets built, sits inside product decisions from the first sketch, and sets a bar the rest of the industry watches.

WHAT YOU'LL OWN

• Make TRM's product design team known as an agentic powerhouse, internally and across the industry
• Make design's day-to-day impact visible across the company, not just at launch
• Attract, hire, and develop top design talent, with real attention to each designer's individual growth, not just team output
• Set and manage team priorities, coordinating resources across the product portfolio
• Be a thought leader in agentic design, both internally and externally

HOW YOU'LL WORK

Recruiting: You'll know what great design talent looks like before it shows up on a resume, and you'll know it isn't always "10 years in Figma." You'll build the bench, not inherit it: sourcing, closing, onboarding, and coaching designers who are good into designers who are great. You'll also make the hard calls when someone on the team isn't leveling up.

Prioritizing: A product design team's biggest risk is spending its best people on the wrong thing, not bad taste. You'll set priorities across competing pods and defend them, even when a stakeholder pushes back. Resourcing decisions will be yours to make, and yours to be accountable for.

Directing humans and agents: You have a point of view on how design should run: process, craft, and how decisions tie to business outcomes. AI layers on top of that, not in place of it — you'll be in the file yourself, not directing from the sidelines. TRM's product increasingly means an agent doing the work, so you're defining how a human trusts it.

Evangelizing: Design's value doesn't stay invisible. You'll make sure Sales, Engineering, and the exec team see what design actually produces day to day, not just at launc
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