Senior Product Designer

The posting, as TRM Labs wrote it

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

Behind every scam, ransomware attack, and terrorist financing network, there's a trail of money. The people who follow that trail are investigators at law enforcement and government agencies, and compliance teams at crypto businesses and financial institutions. They do some of the most important work there is, and they do it with our products. As Senior Product Designer, you'll design the tools that help them find what matters faster and act on it before threat actors can do more harm. The problems are hard, the data is massive and messy, the decisions carry real consequences, and users can't afford to get it wrong. As AI takes on more of this work, you'll help define how people and agents get it done together. Your work will show up in solved cases, in criminal networks taken apart, and in communities that are safer because of it.

What you'll own

• End-to-end design for core workflows across our public and private sector products, from first sketch to what ships
• The agentic experience in your areas: how users hand work to AI, check what it did, and decide whether to trust it
• Reusable patterns you contribute back to the design system, built so both designers and AI tools can use them
• The quality bar on what ships, through tight build reviews with engineering

How you'll work

Designing for experts: Our users are investigators and compliance analysts working through huge volumes of transactions, entities, and risk signals, often under time pressure. You'll learn their workflows well enough to see what they need before they ask for it, and you'll make dense, complex data feel clear without dumbing it down.

Designing for humans and agents: More and more of the work in our product is done by an agent on the user's behalf. You'll design how that agent shows its reasoning, sources, and confidence; where a person steps in to review, correct, or redirect; and what happens when it's wrong. In this domain, trust is the hardest thing to get right.

Building with AI: AI is already part of how you work. You use it to explore directions, generate variants, and get to something clickable fast, so PMs and engineers can react to a working prototype instead of a description. AI speeds you up, but the quality bar is still yours to set.

Shipping with the team: You'll work across both our public sector and private sector pods, embedded with PMs and engineers in the same discovery and launch cycles, and your work doesn't end at handoff. You'll be in the Slack threads and huddles while the team builds, adjusting designs on the spot and explaining your reasoning clearly. You deci
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