Sr. Strategic Account Director

The posting, as TRM Labs wrote it

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

As a Snr. Strategic Account Director at TRM, you will own the relationship and the revenue for several of our largest global banking accounts, helping their teams detect and disrupt financial crime. You will set account strategy, navigate the bank from the inside, and grow what TRM does across the institution. TRM is distributed, not distant, and this role is built for someone who uses AI to move faster and sell smarter.

The impact you will have

• Grow several Tier-1 banking accounts from six to seven figure deals toward multi-million dollar annual relationships by tying TRM's intelligence to each business line's priorities, using AI to map buying committees, budget holders, and internal triggers before your first meeting.
• Expand TRM's footprint inside your accounts beyond the team you start with, using AI-assisted account maps and your own network to find the right sponsor in each.
• Own the full sales cycle from first conversation to signed contract, using AI-drafted account plans and call prep that you sharpen with your own judgment.
• Build and maintain at least 3x qualified pipeline across your accounts, and use AI summaries of Gong calls to see what converts and fix what does not.
• Partner with Sales Architects and Deployment Strategists on demos and proofs of value, turning discovery notes into tailored value narratives with AI.
• Keep an accurate weekly forecast, with CRM and pipeline hygiene automated through AI workflows you build and share with the team.
• Bring first-hand customer and competitive insight to Product and Research so the roadmap reflects what US customers need.

What we’re looking for

• 6+ years of experience in global banking or financial services, ideally at one or more tier-1 institutions
• A background in areas such as innovation, asset management, payments, or compliance, with a record of owning or influencing large, multi-stakeholder purchasing decisions. Product and compliance knowledge can be learned; your network and your ability to navigate the institution are what we need.
• Daily use of AI in your selling workflow, with concrete examples of time or revenue gained.
• Experience running complex, multi-threaded deals with executive buyers at large banks, using AI to prepare and follow up with precision.
• Rigorous qualification and forecast discipline, including MEDDPICC, supported by AI-assisted pipeline hygiene.
• Credible, clear communication with senior executives, in person and virtually.
• Based in the United States, with willingness to travel for customer meetings.

About the Team

• You will joi

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