Staff Site Reliability Engineer

The posting, as UnitedMasters | Translation wrote it

Who We Are

UnitedMasters

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

The Role

You'll partner with platform, data, QA, and product engineers across the organization, owning the intersection of reliability and security: the tooling, monitoring, alerting, emergency response, and systems design the whole org depends on.

A defining part of the role is building how we protect our systems going forward. We're investing in agentic, AI-driven security pipelines that continuously detect, triage, and help remediate vulnerabilities across our codebase and infrastructure — and you'll lead the design and stewardship of that capability.

Above all, though, this is a coaching and consulting role. We're looking for a strong listener, patient collaborator, thoughtful architect, and skilled builder — someone who identifies needs in reliability and security and empowers peer developers to improve them.

What You'll Do

• Partner with platform, data, QA, and product teams to understand their automation, infrastructure, monitoring, and security needs.
• Build tooling and processes that solve the problems those conversations surface.
• Build and maintain an agentic vulnerability detection and mitigation pipeline that will scan, triage, and propose fixes, with human-in-the-loop guardrails.
• Embed security into the development lifecycle, including threat modeling, supp ly-chain hygiene, secrets management, secure-by-default patterns.
• Lead security and reliability incident response as first-class operational concerns.
• Define company-level SLAs, SLOs, and Error Budgets, and help teams set their own.
• Steer system design toward shared tooling and decisions that ensure reliability, scalability, security, and maintainability.
• Join the on-call rotation as a peer to spot process gaps and coach on response.
• Act as a senior escalation for infrastructure and security issues, helping resolve them while coaching teams to handle the next.
• Own our AWS infrastructure and set the long-term strategy for ou

[…]
vices platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world's leading marketplace for cultural capital, connecting independent artists and brands to realize a future in which all creators own their future. Backed by Alphabet, Andreessen Horowitz, and Apple, UnitedMasters, Inc. is reimagining how brands and artists come together to tell their stories, build profitable growth, and push culture forward.

Equal Opportunity & Accommodation

UnitedMasters is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Phishing Scam Warning

PHISHING SCAM WARNING: UnitedMasters is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from UnitedMasters without a formal interview process. Additionally, UnitedMasters will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TA@unitedmasters.com .