Operations Enhancement Analyst - Junior & Mid-Level [U.S. Citizenship & CBP High Trust Suitability Required]

The posting, as Via Logic LLC wrote it

Operations Enhancement Analyst - Junior & Mid-Level [U.S. Citizenship & CBP High Trust Suitability Required]

Start Your Adventure at Via Logic

Location: Primarily onsite at a government site in Ashburn, VA. Specific worksite expectations will be confirmed for the assignment.
Type: Full-time, W-2
Compensation: $68,000-107,000 annually, depending on experience, qualifications, and assignment.
Experience: 3+ years of relevant experience

Anticipated annual salary ranges by level are

• Junior: $68,000-87,000
• Mid-Level: $81,000-107,000

Join Via Logic supporting U.S. Customs and Border Protection cybersecurity operations. As an Operations Enhancement Analyst, you'll help strengthen and mature Security Operations Center capabilities by identifying opportunities to improve processes, automation, security tooling, detection, and operational visibility.

You'll work alongside cybersecurity and government teams to improve how security operations are performed—from automating workflows and refining playbooks to tuning security tools, developing security content, and measuring whether operational improvements are delivering results.

This posting covers both Junior and Mid-Level Operations Enhancement Analyst openings. Both levels have a 3+ year hiring threshold for these openings. We'll consider the depth and relevance of your experience against the available positions to determine the appropriate level.

Eligibility & Clearance Requirements

Due to CBP requirements, applicants must

• Be a U.S. citizen.
• Be able to obtain and maintain the required CBP High Trust background investigation and suitability determination for access to government facilities and systems.
• Be available to work primarily onsite at a government site in Ashburn, VA. Specific worksite and travel expectations will be confirmed for the assignment.

Your Mission

• Support the continuous improvement and maturation of Security Operations Center processes, capabilities, and visibility.
• Help develop, improve, and maintain security operations processes, playbooks, work instructions, and operational workflows.
• Author and maintain automation scripts and workflows within Security Orchestration, Automation, and Response (SOAR) platforms.
• Troubleshoot and resolve issues involving SOAR code, integrations, workflows, and supporting infrastructure.
• Help define and track operational metrics, statistics, and key performance indicators (KPIs) to measure the effectiveness of automation and security-tool tuning.
• Identify gaps in detection capabilities and contribute strategies and recommendations for improving detection of attacker tactics, techniques, and behaviors.
• Support baselining of enterprise activity to help distinguish normal from abnormal behavior.
• Recommend improvements to event-monitoring policies, indicators, and alerts across technologies such as SIEM, firewalls, IDS, cloud services, email, DLP, and EDR.
• Draft, test, modify, and maintain security con

[…]
iness operations, or leading expeditions of your own, Via Logic is a place where Explorers are encouraged to grow, contribute, and continuously evolve.

Equal Opportunity Employer

Via Logic LLC is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all Explorers are valued and supported. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law. We believe different perspectives strengthen teams, improve innovation, and help us build better solutions for the missions we support.

Accessibility & Accommodations

Via Logic is committed to providing an accessible and inclusive hiring experience for all candidates. Reasonable accommodations are available throughout the application and interview process to support accessibility needs and ensure every candidate has an equitable opportunity to explore a career with our team.

Recruiting Fraud Notice

Via Logic takes recruiting fraud seriously. We will never ask candidates for payment, banking information, cryptocurrency, gift cards, or other personal financial information during any stage of the hiring process. All legitimate communication from our team will come directly from authorized Via Logic representatives using official company channels. Due to the rise of fraudulent recruiting activity across the industry, we encourage candidates to use caution if something feels unusual, rushed, or too good to be true. Real adventures should involve solving meaningful challenges - not wiring money to strangers pretending to be recruiters on the internet. If you have concerns about the legitimacy of a communication claiming to represent Via Logic, please verify the information through our official website before sharing personal information or taking further action.