Field Applications Scientist/Senior Field Applications Scientist NAM

The posting, as Watchmaker Genomics wrote it

Position: Field Applications Scientist/ Senior Field Applications Scientist, NAM

Department : Scientific Support

Experience: MS required; 4+ years of experience in a Field Applications role. Candidates with 8+ years of relevant experience may be considered at the Senior level.

Position Summary

Watchmaker Genomics (WMG) is inviting applications for the full-time position of Senior Field Applications Scientist / Field Applications Scientist, North America (remote) , with preference for candidates based in the West Coast United States.

This position reports to the Associate Director, Field and Automation Support and will be mainly responsible for providing field technical support for Watchmaker’s Next-Gen Sequencing (NGS) and precision enzyme product portfolios. This position will support the North American technical team by providing pre- and post-sales technical and scientific support, including presenting technical content to customers, co-travel with sales team members, attending and/or presenting at conferences and assisting with various marketing activities. This position is field based, with approximately up to 75% travel within the US (potential for some international travel).

The position is expected to have a deep technical understanding of our current product portfolio, maintain knowledge of current and new NGS products, workflows-associated applications, competitor products and NGS support offerings, and identify and escalate changes in the market dynamics. This position is also accountable for providing customer feedback on WMG products, in addition to identifying unmet customer needs that will enable the development of new and innovative products.

Responsibilities

• Responsible for providing pre- and post-sales technical and scientific support, both onsite and remote, for customers across WMG’s NGS and precision enzyme product portfolio.
• North America-based travel (up to 75%) activities including co-travel with sales team members, meetings with key customers, providing training and troubleshooting, and participating in trade shows/conferences. Possible opportunity for international travel.
• Provides deep product knowledge to solve customer challenges. Triages issues, troubleshoots investigations, and identifies solutions.
• Creation of training material, and presenting technical content to new or current customers.
• Inform and implement processes as a part of our North American-field based scientific support organization.
• Maintain expert-level knowledge of current and new NGS products and workflows, our precision enzyme portfolio and associated applications, competitor products and NGS automation support offerings.
• Provide customer and market feedback on WMG products; Identify and communicate unmet customer needs that will aid in the development

[…]
To apply for the position, please submit the following in a PDF format on watchmakergenomics.com:

• Letter of motivation (upload where it says cover letter)
• Resume or Curriculum vitae , highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered.

Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

*** NO RECRUITMENT AGENCIES PLEASE

We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics.

*** WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States.

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.