Mental Health Care Coordinator for High Needs Youth

The posting, as WestCoast Children's Clinic wrote it

WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity.

Outpatient and C-Change Intensive Care Coordinator (ICC)

Position Details

• Classification: Regular Full Time (1.0 FTE), Non-exempt (Hourly)
• Location: Oakland, CA / Hybrid (client services are provided in person; documentation can be completed remotely)
• Schedule: Full time, Monday–Friday
• Pay: $34.62 per hour

Our Program: C-Change

C-Change works with youth who are at risk of, or have been identified as, sexually exploited minors, helping them transform their lives. The program focuses on stabilization, reducing mental health symptoms, building self-efficacy and self-determination, creating community, and connecting youth to additional resources. Our specialized model includes mental health screening, advocacy, clinical case management, and psychotherapy for at-risk youth. We serve young people up to age 21 who live throughout the Bay Area.

The Position

The ICC will work mainly with youth and young adults in C-Change. The role was is also referred to as a Mental Health Care Coordinator.

You will be responsible for assessing clients and for developing, coordinating, carrying out, and overseeing intensive, community-based behavioral health care plans. Clients have moderate to high acuity and complex needs that may be behavioral, medical, developmental, and/or psychosocial.

Each youth is supported by a Child & Family Team (CFT) that you will assemble and lead. The team draws on family, natural supports such as friends, extended family, neighbors, and community members, and formal system partners such as child welfare, schools, and juvenile probation, all working together toward the youth’s goals and toward lasting change. You will coordinate and facilitate regular CFT meetings and both monitor and contribute to the youth’s progress.

Guided by the Integrated Core Practice Model, you will use clinical judgment and discretion, in partnership with the team, to evaluate strengths and needs, choose interventions, coordinate services across disciplines, manage crises, link clients to resources, build behavioral skills, and design individualized care strategies.

The work is varied. It involves interpreting clinical information, applying professional standards, and making clinically informed decisions. You’ll provide services and attend agency meetings virtually (Zoom or phone), in the office, and in community settings such as our drop-in center, client homes, schools, and parks.

Key Responsibilities

• Assessment and care plans: Perform comprehensive biopsychosocial, behavioral health, risk, and functional assessments for clients with complex, high-acuity needs. Contribute to building, i

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ems, and how trauma can affect youth and team dynamics. Openness to Restorative Justice practices.

• Comfort in the community: Willingness to provide services in homes, schools, parks, shelters, other agencies, and similar settings.
• Organization: Ability to stay organized, manage your schedule well, prioritize, and complete documentation on time.
• Learning mindset: Effective use of supervision, self-reflection, and accountability for growth areas. Enthusiasm for learning, with consistent participation in individual and group supervision, program meetings, and WCC-provided trainings.

Benefits

• Employer-paid medical benefits for employees
• 100% employer-paid dental and vision
• Dependent medical, dental, and vision (50% employer-paid)
• Medical and Dependent Care FSA and commuter plans
• 100% employer-paid life insurance and long-term disability insurance
• Voluntary accident, term life, and hospital indemnity insurance
• 403(b) and Roth retirement options, with an employer contribution targeted at 7.5% after your first year
• Quarterly (5–10%) and annual (10%) incentive compensation based on performance
• Three weeks of PTO in your first year, and 4+ weeks with additional years of service
• 12 paid holidays plus one paid floating holiday each year
• 4 paid self-care days each year
• $100 monthly wellness stipend
• Professional development stipend and CEUs for trainings
• Employee Assistance Program (EAP)

Join us and make a difference in the lives of vulnerable children and families in the Bay Area.

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.