Director of Operations (California)

The posting, as Western Veterinary Partners wrote it

Western Veterinary Partners is seeking a Director of Operations (DO) to lead a portfolio of veterinary hospitals. The ideal candidate for this role is someone who has successfully managed multiple locations (ideally 10+) in a healthcare, veterinary or multi-site setting. Our ideal candidate is a strong general manager with a goal-oriented attitude, a passion for training and team development, and the business, financial, and strategic acumen to help scale a rapidly growing business and team.

Market Area to include the following geographies: Northern California and Southern Oregon, including Sacramento, San Jose, Reno, Lake Tahoe, Truckee, Chico, Redding, Medford, Eugene, Salem, and Klamath Falls.

Preferred Home Base: Sacramento (strongly preferred) or San Jose, or Central Oregon.

In partnership with the Vice President of Operations and Senior Director of Operations, the chosen candidate will focus on supporting veterinary practices in achieving operational excellence, building culture, recruiting and retaining veterinarians, technicians, and support staff. The Director of Operations will spend extensive time in the field with hospital leadership and staff and be responsible for supporting the overall operations of 8 - 12 general practice veterinary hospitals.

About us

Western Veterinary Partners (WVP) is a mission-driven company based in Denver, CO. We are driven by our values of integrity, alignment, support, collaboration, growth and relationships. WVP is a private equity backed company that acquires, invests in, and supports animal hospitals throughout the United States. WVP is a highly acquisitive company focused on continued growth and expansion into new markets and states. Post-acquisition, WVP supports its partner practices with the non-clinical side of the business. Our local and collaborative support provides veterinarians with attractive operational benefits of a larger group while maintaining the clinical autonomy and local practice identity.

Job Responsibilities

Leadership and Culture

• Develop strong relationship with DVMs to assist with recruiting, training, and retention to drive overall business growth
• Achieve results through influence and partnership versus through authority or directives
• Maintain regular communication with doctors and office staff to review practice trends and performance objectives
• Champion WVP’s culture and develop teams and leaders through coaching, mentorship, and programs that deliver on the strategic mission
• Provide oversight and support to practice level managers and administrative staff, as well as regional managers
• Instill a sense of accountability and service excellence with our teams at all levels
• Identify opportunities to improve and maintain site-level employee engagement
• Facilitate connections and community among individuals and hospitals within markets and the region
• Develop collaborative and productive relationships across the organization
• Contribute to g

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didates and any contingent submissions will not be honored.

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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for bonus and incentive compensation, the terms of which will be provided at the time of offer. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

California Pay Range
$140,000 — $160,000 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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