Technical Consultant I

The posting, as Zafin wrote it

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

What is the opportunity?

As a Technical Consultant I , you will support the configuration, development, testing, and implementation of Zafin SaaS solutions for financial institutions. You will work with experienced consultants and technical teams to translate banking, product, pricing, billing, workflow, integration, and data requirements into reliable technical solutions that support successful client implementations.

You will gain hands-on experience across solution configuration, development, integration, testing, troubleshooting, deployment readiness, and production support. At the Technical Consultant I level, you will focus on building technical expertise, delivering assigned implementation tasks, collaborating with cross-functional teams, and developing an understanding of enterprise SaaS solutions and banking technology.

What will you do?

Support implementation activities across product, pricing, billing, offers, eligibility, approvals, reporting, integrations, automation, and related platform capabilities.

Assist in translating client requirements into configuration specifications, data mappings, technical documentation, test scenarios, and implementation tasks.

Configure, customize, develop, and maintain backend, frontend, API, integration, reporting, workflow, and data processing components under technical guidance.

Support the development and testing of REST APIs, file transformations, validation rules, error handling, and integration interfaces.

Investigate and troubleshoot technical issues related to application functionality, configuration, databases, APIs, batch processes, and data flows, escalating complex issues when required.

Execute functional, integration, regression, and data-driven testing to validate solution functionality against defined acceptance criteria.

Participate in client meetings, technical discussions, solution demonstrations, defect triage, and delivery checkpoints alongside senior team members.

Collaborate with business analysts, QA engineers, developers, Dev
[…]
eveloping expertise in enterprise banking platforms, SaaS implementations, and technical consulting.

Additional Job Details

Expected Salary: CAD 55,000 - 65,000

At Zafin, we invest in our people. Our comprehensive rewards program is designed to support your health, financial well-being, and work-life balance, including:

Fully company-paid health benefits

Annual bonus opportunities

Generous vacation and holidays

RRSP matching

Employer-paid insurance coverage

Wellness resources

Extensive paramedical benefits, and more

Vacancy Status: Open position to be filled

Mode of Work: Hybrid

Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.