Lead Product Designer

The posting, as Zed wrote it

About Zed

Zed is building the first AI-native, licensed neobank in the Philippines designed to democratize access to premium financial services for young professionals in global markets. The current banking system is broken, often shutting out the world’s youngest and fastest-growing consumer classes—we’re here to fix it.

Our team is uniquely positioned to solve this. We are Stanford engineers and former YC founders who have spent our careers at the intersection of banking and hyper-growth startups like Square, Facebook, and Box. We’ve been here before, having previously built and exited Symple (YC W'17), a fast-growing B2B payments company.

We are backed by world-class investors, including Accel, Valar, Immad Akhund (Mercury), Dalton Caldwell (Y Combinator), and Kunal Shah (Cred).

THE ROLE

We’re looking for an experienced product designer to help define the next phase of Zed’s product—from our core credit experience to an AI private banker that understands each customer’s context and helps them make better financial decisions. This is a senior individual-contributor role with broad ownership across product strategy, interaction design, and craft. You’ll lead through the work—setting direction, raising the quality bar, and bringing cross-functional partners with you.

You’ll report to Danielle, Zed’s cofounder and a product designer, and pair closely with engineers from the earliest idea through production. Design is part of how product decisions get made at Zed. You won’t be handed a settled roadmap and asked to polish the interface. You’ll help identify the problems worth solving, bring structure to ambiguous questions, and shape both the product logic and the experience customers see.

The design challenge is to make complex financial systems feel simple, fair, and trustworthy—and to define how an intelligent financial partner should explain itself, communicate uncertainty, recover from mistakes, and earn the right to guide a customer’s financial decisions.

WHAT YOU’LL DO

• Own major product areas from definition through launch and iteration. Work across product framing, customer journeys, flows, prototypes, interaction and visual design, content, and production details.
• Shape Zed’s AI private banker. Define how it understands context, gives guidance, communicates confidence and uncertainty, explains recommendations, handles failure, and keeps customers in control.
• Turn complexity into clear product decisions. Partner with founders, engineering, risk, compliance, and operations to reconcile customer needs, technical possibilities, business goals, and regulatory constraints.
• Make financial products easier to understand and trust. Translate concepts like credit limits, repayment, underwriting decisions, transactions, fees, and financial recommendations into intuitive experiences.
• Move between invention and refinement. Explore new products from 0→1, improve the core journeys already in market, and fix the small

[…]
iarity with Southeast Asia or other emerging markets is also a plus.

WHY JOIN ZED

• Design has real authority here. You’ll work with a designer-founder, contribute to foundational product decisions, and have a direct line between your judgment and what customers use.
• The design problem is unusually rich. Credit, underwriting, regulation, and AI all introduce complexity. The opportunity is to make that complexity feel clear, fair, and human for customers traditional banks have overlooked.
• You’ll help define a new interaction model for personal finance. Zed’s AI private banker is early enough for you to shape its principles, behaviors, personality, and experience foundations—not simply inherit them.
• We have the infrastructure to build for real. Zed is a BSP-supervised financial institution with a live credit card and real customers, backed by Accel, Valar, and experienced fintech founders and operators. At the same time, much of the product’s future is still unwritten.
• The team is small and the path from idea to production is short. You’ll work closely with founders and engineers, take meaningful ownership, and see the effect of your work directly.
• We’re building for a generation whose ambitions have outgrown the financial products available to them. You’ll have the opportunity to help define the financial relationship for young professionals across Southeast Asia and other emerging markets.

We hire exceptional people from diverse backgrounds because different perspectives build better products.

If you’re excited about this role but don’t check every box, apply anyway. We value potential, ownership, and alignment with our values more than perfect résumés.

We are an equal opportunity employer and do not discriminate based on legally protected characteristics. We provide reasonable accommodations throughout the hiring process.

Compensation includes salary, equity, and benefits. Final offers are based on role scope, location, and experience.