Sr. Product Manager, Identity & Apply

The posting, as ZipRecruiter wrote it

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission

To actively connect people to their next great opportunity.

Who We Are

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary

Every application on ZipRecruiter comes out of two things: what we know about a job seeker, and the flow they go through to apply. The profile holds that knowledge: resume, work history, skills, preferences, and the trade-offs that matter in their job search. The apply flow turns interest in a job into an application an employer can act on. Together they decide how many job seekers who find a job they like go on to apply, and how well each application represents the person behind it.

You will own Product for both. That means deciding what we ask job seekers and when, how we build and keep an accurate picture of each person, and how we get from a job click to a completed, high-quality application with as little effort from the user as possible. The goal is simple to state and hard to deliver: a job seeker should never have to tell us something twice, and every application should show an employer the right reasons to respond.

Few Product roles at ZipRecruiter have more stakeholders. The apply flow is where employer requirements meet the job seeker experience. Employers ask screening questions and rely on applications arriving in their own systems. Trust and safety teams protect the marketplace from fraudulent and low-quality applications. Profile data feeds matching, messaging, and the resume database tools employers use. This is a high-stakes product area where small changes can have outsized impact and there is a huge amount of untapped opportunity for PMs with the ownership and drive to deliver.

Key Focuses

• Act as an Owner: Take full accountability for the job seeker profile and apply flow, from setting KPIs across the funnel to the details of individual screens and questions.
• Lead through collaboration: Align employer Product, matching and qualification, trust and safety, platform engineering, mobile, messaging, and legal and compliance partners on a shared roadmap. When their requirements conflict, you will set out the tradeoffs clearly, bring people to a decision, and keep everyone informed as things evolve.
• Build the profile job seekers want to keep: Decide what we learn about job seekers, how we learn it, and how we use it to make every later step faster and more accurate. Make the value of a rich profile obvious to the job seeker.
• Remove friction from applying: Own conversion from a job click to a starte

[…]
ous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other.

• Profile or Identity Products: Experience building user profiles, account systems, or data collection at consumer scale, including the privacy and consent questions that come with them.
• Cross-Platform Delivery: Experience shipping a single product experience across web, iOS, and Android.
• Employer Integrations: Familiarity with applicant tracking systems or other B2B integrations, where data you collect must arrive intact in someone else's system.

As part of our team you’ll enjoy

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan

#LI-Remote

The US base salary range for this full-time position is $175,000-235,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice