Commissions Manager

The posting, as Zocdoc wrote it

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your impact on our mission

Zocdoc’s most important asset is our people.

As a Commissions Manager, you’ll help our Sales and go-to-market teams trust how their work translates into compensation. You’ll own accurate, timely commission operations while building the systems and processes that make our incentive programs easier to understand and scale. Working across Commercial Operations, Finance, Revenue Technology, Payroll, People Operations and GTM leadership, you’ll help modernize a complex compensation environment so our commercial teams can focus on bringing more providers onto Zocdoc and connecting more patients with care.

This is a hands-on senior individual contributor role reporting to the Sr. Director, Commercial Operations.

You’ll enjoy this role if you are…

• Motivated by getting the details right and building trust through accurate, transparent compensation.
• Excited to own both recurring commission operations and a significant systems transformation.
• Analytically-minded, and focused on how commercial activity, data and incentive plans connect—and are able to explain those connections clearly.
• Comfortable bringing structure to complex, evolving processes without relying on a one-size-fits-all solution.
• Organized and dependable when coordinating deadlines, stakeholders and competing priorities.
• A thoughtful partner who handles sensitive compensation questions with sound judgment and empathy.
• Energized by simplifying and automating manual work, learning new tools and making processes easier for others.

Your day to day is…

• Own the commission lifecycle for Sales and eligible go-to-market teams, from calculations and reconciliations through approvals, payroll submissions and employee statements.
• Translate approved compensation plans into clear rules, documentation and reliable system configurations; maintain participant and plan-assignment data.
• Lead the move from spreadsheet-based administration to an enterprise incentive compensation management platform, including requirements, vendor evaluation, business case develop

[…]
ges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$140,700 — $190,100 USD

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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