AI Product Manager, Enterprise AI

The posting, as Zuora wrote it

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

As an AI Product Manager, you will own the strategy, roadmap, and outcomes for a set of employee-facing Enterprise AI products. That includes a modern, self-service AI learning experience and AI agentic applications and autonomous agents. You will partner with AI Solutions Engineers, release managers, and business leaders to deliver those products, and you will own the training, enablement, and messaging that make them land. You are a PM who can also teach, write, and tell the story.

What You’ll Do

Product Strategy & Roadmap

• Define the vision, roadmap, and success measures for your products, aligned to Enterprise AI and Corporate Operations OKRs.
• Translate ZEO needs into clear requirements, user stories, and acceptance criteria.
• Prioritize your backlog using impact, effort, risk, and data, and make trade-offs visible to stakeholders.

Discovery & User Insight

• Run continuous discovery with ZEOs and functional leaders: interviews, surveys, usage and ticket data, and champion feedback.
• Understand what ZEOs need to learn, how they want to learn, and where AI creates value in their work.
• Map workflows, run pilots and experiments, and use the results to decide what to build, change, or retire.

Delivery & Execution

• Work with AI Solutions Engineers, architects, and vendors in an agile model to ship increments on a predictable cadence.
• Coordinate dependencies with Security, Legal, Data, HR, and Finance so delivery is safe and on time.
• Manage releases of your products from intake through retirement, and keep a clear, current backlog.

Training & Enablement for Your Products

• Own training and enablement for every product you ship: guides, demos, FAQs, live sessions, office hours, and role-based learning paths.
• Build and run a self-service AI learning experience that uses modern formats such as short video, interactive walkthroughs, prompt and skill libraries.
• Deliver build-enablement for ZEOs who create agents, covering agent design basics, testing, and safe use of data and connectors within approved guardrails.
• Recruit, equip, and recognize AI champions, and use them to bring feedback and use cases back to the product team.

Messaging & Communications

• Write and own the messaging for your products and for company-wide AI updates, including launches, guidance, policy and governance changes, and wins.
• Obsess over the right words, audience, and timing.

[…]
Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here .

Base Pay Details
$115,800 — $173,600 USD