Product Manager, Retention & Monetization

The posting, as Kikoff wrote it

Kikoff: The Fintech Powering Financial Security at Scale
Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money.
We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.

Why Kikoff

This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.

This role is focused on retention and monetization. Millions of people use Kikoff to build credit - you'll own what happens after they sign up: why members stay, why they leave, and what they choose to pay for. You will own the retention and monetization roadmap for Kikoff's core credit products - churn, reactivation, plan upgrades, pricing and packaging - and be measured on retained, paying members and revenue per member.

This is a full-time position in our San Francisco HQ with benefits and equity in a fast-moving and fast-growing environment that will help you grow your abilities and career as you help build a better ecosystem of credit for our customers.

What you can expect in this role

• Look deeply at the data and talk to users to find what keeps them engaged, what makes them churn, and what they value enough to pay for - then create retention and engagement loops using content and experiences that leverage product, comms and alert touch points.
• Constantly develop and experiment on experiences, offers and types of content that will keep users active, retained and upgrading.
• Own the levers that drive revenue per member: pricing, packaging, plan upgrades, paywalls and cross-sell into other Kikoff products.
• Own cancellation, save and win-back flows that reduce churn without trading away member trust.
• Drive strategic insights that shape roadmaps for engineering, design and marketing using retention, LTV and revenue data and user stories to build conviction.
• Explore our data and users to create segments by value, risk and intent, with relevant insights, offers and content to drive a virtuous loop of engagement and monetization.
• Take direction from leadership regarding the key objectives your team needs to drive, but outline a roadmap with your product team to achieve successful outcomes, together.
• Drive the discovery process to form a deep understanding of our users and to uncover the products and features that will best empower those consumers - and that they'll stay and pay for.
• Reach beyond instinct alone to capture and analyze the right data to allow you to make the most info

[…]
ication, analytical, and first principles problem-solving skills.

• Demonstrated leadership potential and eagerness to learn.
• Strategic thinker able to breakdown and organize problems, assess opportunity areas, and develop big ideas and priorities to move the business forward.
• Commercial instinct - you think in terms of retained users and revenue, not just engagement.
• Have strong bias to action and hunger to move fast and flexibly.
• Technical background a big plus such as being able to pull data with SQL and read code.

Benfits

• 🏥 Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee!
• 📈 Meaningful equity in the form of RSU's
• 🏝️ 20 days of paid time off per year - we encourage taking real time away to recharge and do your best work
• 💵 401(k) plan with an employer match to help you invest in your future
• 💰 Competitive pay based on experience consisting of base + equity + benefits

Location: Hybrid, 3 days onsite in San Francisco, CA.

Visa sponsorship available: Kikoff is willing to provide sponsorship for H1-B visas and U.S. green cards for exceptional talent.
Base Range
$183,000 — $223,000 USD

A note on applying: We know great candidates sometimes hold back if they don’t meet every qualification listed. If you’re excited about this role and believe you can do the work, we encourage you to apply. We’re looking for capability and trajectory, not a perfect checklist match.

Equal Employment Opportunity Statement

Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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