Operations Lead, Command Center

The posting, as Kodiak Robotics wrote it

Kodiak AI, Inc. (Nasdaq: KDK), founded in 2018, is a leader in Physical AI, developing driverless technology that powers machines that move. Its Kodiak Driver is a vehicle-agnostic autonomous driving system that combines AI-powered software with modular hardware. Today it operates in long-haul trucking, industrial trucking, and defense. In 2024, Kodiak launched commercial Driver-as-a-Service operations with no one in the cab, and plans to launch driverless long-haul service between Dallas and Houston by the end of 2026.

Kodiak has partnered with many of the biggest names in freight, including Bosch for scaled hardware production, AWS, and leading customers including Atlas Energy Solutions, IKEA, Bridgestone, Werner Enterprises, C.R. England, Roehl Transport, and General Dynamics Land Systems.

About the Role

As an Operations Lead, Command Center , you’ll serve as the on-shift leader responsible for the coordination of live autonomous and human-assisted trucking operations. You’ll ensure uninterrupted service delivery, proactive customer communication You’ll work closely with Operations Specialists, remote operators, and On-Site Support teams to ensure operations run safely, efficiently, and with minimal downtime.

If you’re detail-oriented, thrive in high-tempo operational environments, and take pride in helping teams perform at their best, this role is for you.

What You’ll Do

Technical Knowledge

• Recognized subject matter expert across Command Center workflows.
• Deep command of monitoring tools, triage logic, playback analysis, and mission dynamics.
• Identifies process gaps and drives workflow improvements.
• Provides high-quality operational insights to Engineering and Operations leadership.

Execution

• Serves as the primary escalation point during shifts.
• Guides prioritization, distributes workload, and ensures shift readiness.
• Coordinates responses during high-severity issues.
• Owns recurring workflows (handover quality, CFH quality reviews, SOP consistency).
• Leads initiatives that improve Command Center efficiency, reliability, or accuracy.

Collaboration

• Mentors Ops Specialists and Fleet Specialists.
• Communicates effectively with Engineering, Field Techs, Drivers, and leadership.
• Drives timely updates during incidents.
• Provides input on scheduling, staffing, and training needs.
• Helps build strong team culture and operational discipline.

What We’re Looking For

Experience

• 1+ years in logistics, dispatch, fleet operations, or command-center environments.
• Proven experience coordinating on-shift teams or live operational logistics.

Background

• Strong understanding of operational control centers, dispatch coordination, or multi-route fleet management.
• Proven ability to manage live operations, resolve escalations, and maintain composure under pressure.

Industry Knowledge

• Familiarity with transportation, logistics, or autonomous vehicle operations.
• Understanding of FMCSA regulation

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lity, or veteran status, or any other basis protected by applicable law.

In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.

We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here]( https://endorsed.com/local-law-144 ). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with "Separate Review Request" in the email subject line.