Senior Benefits Manager

The posting, as LaunchDarkly wrote it

About the Job

LaunchDarkly is seeking a Senior Benefits Manager to design, run, and continuously improve the health, wellness, and financial benefits programs that support our growing, distributed workforce. You will be the senior subject matter expert on benefits within People Operations, owning the strategy and delivery of our programs end to end, managing carrier and vendor relationships, and ensuring our offerings are competitive, compliant, and cost-effective.

This is a senior individual contributor role. You will work independently on complex, ambiguous problems, influence decisions across People, Finance, Legal, and IT, and serve as a trusted advisor to the Chief People Officer and other senior leaders. You will not have direct reports, but you will guide and coach teammates and external partners through your expertise.

We are looking for someone who pairs deep technical benefits knowledge with sound business judgment, a bias for operational excellence, and a genuine commitment to the employee experience.

Responsibilities

• Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking.
• Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits.
• Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards.
• Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value.
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed.
• Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility.
• Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution.
• Design and deliver clear, engaging benefits communications and education that help employees make informed choices.
• Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations.
• Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership.
• Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team.

Qualifications

• 8+ years of progressive be

[…]
nd stability of software releases, without the fear of end customer outages

• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com .

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

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Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .