Senior Director, Enablement

The posting, as LaunchDarkly wrote it

About the Job

LaunchDarkly is seeking a Sr. Director, Enablement to join our Revenue team. This position will report to the VP, Revenue Operations and Enablement. The Revenue Operations and Enablement team is responsible for sales strategy, technology, and enablement. The Sr. Director, Enablement will build a repeatable enablement framework to systematically support all segments of LaunchDarkly’s Revenue Organization. This role will ensure that all customer-facing personnel have the knowledge, content, skills, processes, and behaviors needed to optimize every interaction with buyers. The role will also oversee the planning and execution of Revenue Organization events, including SKOs.

The ideal candidate is a strategic thinker with leadership experience in a revenue-focused organization where enablement is integrated into every interaction. They bring deep experience developing enablement programs, supporting ongoing employee development, and implementing the processes and tools required to build a world-class enablement function.

Responsibilities

• Own the multi-year revenue enablement strategy and roadmap, aligned to GTM priorities, with quarterly outcomes tied to ramp time, win rate, and quota attainment.
• Lead and grow a global team of enablement leaders and specialists, setting clear priorities, coaching for excellence, and operating as a player-coach where needed.
• Architect role-based onboarding and continuous readiness for all revenue roles (Sales, Sales Managers, SEs, CS, BDR/SDR, PAMs), covering product, process, messaging, and selling skills, including pitch certification, with ramp metrics tracked from day one.
• Equip teams to win with technical buyers by developing playbooks, talk tracks, objection handling, and competitive messaging for developer, platform engineering, DevOps, and engineering leadership personas, and by owning the sales playbook for Land & Expand motions, including New Logo and Expansion plays.
• Own the enablement track for the annual GTM kickoff and quarterly business reviews, with full oversight of content and readiness.
• Modernize the enablement tech stack (LMS, CMS, sales engagement, conversation intelligence) and embed AI into seller workflows to accelerate productivity, coaching, and deal execution, while maintaining a company-wide content map that serves as a single source of truth for the field.
• Partner with the CRO, VP Sales, VP CS, Product, Product Marketing, and Partner leaders to align messaging, qualification frameworks, and customer journey execution, and advise GTM leadership on readiness and change management for new initiatives.
• Build dashboards and reporting that link enablement to GTM outcomes (rep, PAM, and SDR productivity, internal satisfaction, completion), using data to prioritize investment and retire programs that don't move the number.
• Define and drive the partner enablement strategy, aligned with internal enablement programs and GTM motions.

Qualifications

[…]
nd stability of software releases, without the fear of end customer outages

• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com .

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Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

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